Equal opportunity policy, Brigalow Freight Lines

Equal opportunity policy template with the law behind every attribute

An equal opportunity policy has to name the attributes that cannot be used against anyone, turn that into concrete rules for hiring and promotion, and give people a way to ask for adjustments and to complain. This four page Australian policy for a freight company with 340 staff does that with an attribute table citing each Act and seven recruitment rules.

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Brigalow Freight Lines

Equal opportunity policy

Fair treatment in hiring, pay, rostering, training and promotion across our depots, warehouses and fleet.

Prepared by
People and Safety
Date
1 December 2026
Equal opportunity policy, Brigalow Freight LinesPage 2 of 4
Equal opportunity policy, Brigalow Freight LinesPage 3 of 4
Equal opportunity policy, Brigalow Freight LinesPage 4 of 4
1
Purpose and scope
Brigalow Freight Lines employs about 340 drivers, warehouse staff, fleet technicians and office staff across five depots. Every decision about hiring, pay, rosters, routes, training, promotion and dismissal is made on merit: the skills, licences and record a person brings to the job. This policy applies to all staff, to labour hire workers and contractors, and to anyone who makes or influences those decisions.
2
Protected attributes
It is against the law, and against this policy, to treat someone less favourably because of any attribute below. The table names the Commonwealth law that protects each one; state anti discrimination laws apply as well.
Attribute
Main Commonwealth law
What it means here
Race, colour, national or ethnic origin
Racial Discrimination Act 1975
No accent or name screening of driver applications
Sex, pregnancy, breastfeeding, marital status
Sex Discrimination Act 1984
Pregnant staff keep their roles, with duties adjusted if needed
Sexual orientation, gender identity, intersex status
Sex Discrimination Act 1984
Facilities and uniforms that suit the person
Family or carer's responsibilities
Fair Work Act 2009
Roster requests considered, not refused out of hand
Disability, physical or mental
Disability Discrimination Act 1992
Adjustments under section 4 before any finding of unfitness
Age
Age Discrimination Act 2004
No age limits for drivers beyond the licence rules
Religion, political opinion, social origin
Fair Work Act 2009
Prayer breaks rostered like any other break
Subject to family and domestic violence
Fair Work Act 2009
Leave and safety plans without fear of losing the job
Genuine requirements are not discrimination
Requiring a heavy rigid licence for a truck driver role, or a forklift licence in the warehouse, is lawful because the job cannot be done without it. A requirement that is not genuinely needed, such as a fitness test unrelated to the duties, is not.
3
Recruitment and promotion rules
Hiring managers and panels follow these rules for every role, including internal promotions and casual pools:
1.
Write the selection criteria before the role is advertised, and list only requirements the job genuinely needs.
2.
Advertise every role, including on the internal jobs board, for at least 7 days.
3.
Use a panel of at least two people, with at least one person of a different gender where possible.
4.
Ask every candidate for the same role the same core questions.
5.
Do not ask about age, pregnancy, family plans, religion or health, except whether the person can do the inherent requirements of the role.
6.
Offer every shortlisted candidate the chance to request an adjustment for the interview or assessment.
7.
Record the reason for each decision against the criteria, and keep it for 12 months.
4
Reasonable adjustments
A person with a disability, an injury or caring responsibilities can ask for a change to how, when or where they work. The manager meets the person within 10 business days, looks at what the job really needs, and agrees an adjustment unless it would cause unjustifiable hardship to the business. Examples from our depots are listed below.
an automatic transmission truck for a driver with a knee injury
a fixed early shift for a parent with school drop off
written rather than radio instructions for a warehouse worker who is hard of hearing
a quiet room and extra breaks for a dispatcher managing a mental health condition
5
Complaints
Anyone who believes they have been treated unfairly because of a protected attribute can raise it with their manager, any depot manager, or the People and Safety team. A complaint is acknowledged within 2 business days and investigated fairly, with both people heard, and the outcome is given in writing. Nobody may be treated worse for making a complaint or helping with one. Staff can also complain to the Australian Human Rights Commission, the Fair Work Ombudsman or their state anti discrimination body at any time.
6
Responsibilities
Depot managers apply this policy in every decision and act on unfair treatment they see. The People and Safety team trains every manager and panel member each year and audits a sample of recruitment files. All staff treat colleagues, customers and drivers from other companies fairly and with respect.
7
Measuring and review
Each year the People and Safety team reports to the directors on the make up of applicants, hires, promotions and leavers by gender and age group, and on adjustment requests and complaints. The policy is reviewed at the same time, and any gap the numbers show gets an action and an owner.

Section by section

What each section is for, so you can keep the ones you need and drop the rest.

Cover
Panel cover with the company, title, purpose line and date.
1. Purpose and scope
340 staff across five depots, and decisions made on merit.
2. Protected attributes
Eight rows with the main Commonwealth Act and what each means at the depots.
Genuine requirements callout
Licences that are lawful requirements, and tests that are not.
3. Recruitment and promotion rules
Seven rules from written criteria to keeping decision records.
4. Reasonable adjustments
A 10 business day meeting and four depot examples.
5. Complaints
Three internal paths, a 2 day acknowledgement and outside bodies.
6 and 7. Responsibilities and review
Who does what, and the yearly data report and review.

How to adapt this document

First, keep the attribute table but rewrite the third column for your work, because the examples are what make it usable; a hospital would talk about rostering and uniforms, a law firm about partnership pathways. Second, add your state's anti discrimination Act and any attributes it adds, such as irrelevant criminal record or physical features in some states. Third, if you are a small business, shorten clause 7 to a yearly look at who applied, who was hired and who was promoted, which costs little and finds problems early.

Which law the terms follow

The protected attributes come from the Fair Work Act 2009, which bans adverse action on these grounds, and the federal discrimination Acts: the Racial Discrimination Act 1975, the Sex Discrimination Act 1984, the Disability Discrimination Act 1992 and the Age Discrimination Act 2004. The Disability Discrimination Act sets the reasonable adjustment and unjustifiable hardship test. Every state and territory also has its own anti discrimination law, which applies alongside the federal Acts.

What makes this document work

Each attribute has a law and a local meaning

The table runs eight rows from race and colour under the Racial Discrimination Act 1975 to being subject to family and domestic violence under the Fair Work Act 2009, and every row adds what it means at a depot, such as no name screening of driver applications or no age limit beyond the licence rules.

Genuine requirements are separated from bias

The callout says a heavy rigid licence for a truck driver or a forklift licence in the warehouse is lawful because the job cannot be done without it, while a fitness test unrelated to the duties is not. That one distinction answers most of the questions hiring managers ask.

Adjustments are shown, not promised

Clause 4 commits to meeting within 10 business days and lists four real adjustments: an automatic truck for a driver with a knee injury, a fixed early shift for school drop off, written instead of radio instructions for a worker who is hard of hearing, and a quiet room for a dispatcher.

Questions people ask

What attributes are protected in Australian workplaces?

The Fair Work Act 2009 protects race, colour, sex, sexual orientation, breastfeeding, gender identity, intersex status, age, disability, marital status, family or carer's responsibilities, being subject to family and domestic violence, pregnancy, religion, political opinion, national extraction and social origin. Federal and state discrimination Acts add their own lists, which largely overlap.

What is a reasonable adjustment?

A change to how, when or where a person works so they can do the job despite a disability or other need. Under the Disability Discrimination Act 1992 an employer must make reasonable adjustments unless doing so would cause unjustifiable hardship. Clause 4 sets a 10 business day meeting so requests do not drift.

Can I ask a job applicant about their health?

Only about whether they can perform the inherent requirements of the role, with or without adjustments. Asking about health in general, or about age, pregnancy, family plans or religion, invites a discrimination claim, which is why recruitment rule 5 bans those questions. A driving role may need a medical that matches the licence standard.

Is an equal opportunity policy required by law?

Not as a document in itself, but employers are liable for discrimination by their staff unless they took reasonable steps to prevent it. A clear policy, trained managers and a working complaints process are the evidence of those steps. Larger employers also report gender equality data to a federal agency each year.

Where can staff complain outside the business?

To the Australian Human Rights Commission under the federal discrimination Acts, to the Fair Work Ombudsman or the Fair Work Commission under the Fair Work Act, or to their state anti discrimination body. Each has time limits, so the policy lists them and states that staff can go to them at any time.

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Sources

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