Storage unit rental agreement, unit B14

Storage unit rental agreement with access hours and a lien clause

Self storage looks like a lease and is not one, which is why the agreement has to say what it actually is before it says anything else. This one opens by calling itself a licence to store goods in a space, then sets the access hours, the prohibited items and the exact sequence that happens when the account falls behind.

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Lockstep Storage
40 Barrow Way, Brookvale · Agreement LS-B14-2027
Storage unit rental agreement · Unit B14 · Lockstep StoragePage 1 of 4
Storage unit rental agreement · Unit B14 · Lockstep StoragePage 2 of 4
Storage unit rental agreement · Unit B14 · Lockstep StoragePage 3 of 4
Storage unit rental agreement · Unit B14 · Lockstep StoragePage 4 of 4
Storage unit rental agreement

This agreement is made on 14 June 2027 between Lockstep Storage, called the operator, of 40 Barrow Way, Brookvale, and Ruth Okoye of 12 Hillier Street, Dee Why, called the customer, for the storage of goods in unit B14 at the Barrow Way facility. It is a licence to store goods in a space, not a lease of the space and not a bailment, and the operator does not take possession of the goods.

B14
Unit
$210
Fee a month
$210
Deposit
14 days
Notice to leave
1. The unit and the fee
Unit
Size
Suits
A month
A series
1.5 by 1.5 metres
Cartons, files, a small bedroom
$120.00
B series
3 by 3 metres
A two bedroom flat or a small shop stock
$210.00
C series
3 by 6 metres
A three bedroom house with white goods
$340.00
1.1
Unit B14, and what is paid
The customer takes unit B14, a 3 by 3 metre ground floor unit of about 22 cubic metres, from 1 July 2027, month to month. The fee is $210 a month, paid in advance on the first day of each month by direct debit. A deposit of one month is paid on signing and is refunded within 14 days after the unit is emptied, cleaned and the account is clear.
1.2
Changing the fee, and moving unit
The operator may change the fee on 30 days written notice, and the customer may end the agreement before the new fee starts. The customer may move to a different size unit subject to what is free, and the fee changes from the day the move is finished.
2. Access
What
When
How
Gate and unit access
6.00 am to 9.00 pm daily
Personal gate code, logged on entry and exit
Office and trolleys
9.00 am to 5.00 pm weekdays
Staffed, trolleys returned before leaving
Loading bay
Access hours
Two hour limit, not left unattended
Extra key holder
Access hours
Named in writing, own gate code, no sharing
2.1
The lock is the responsibility of the customer
The customer supplies and fits its own padlock and keeps the only keys. The operator holds no key and no copy. If the unit is found unlocked, the operator may fit a lock and hold the key at the office until the customer collects it. The gate code is personal, is not shared, and is cancelled when this agreement ends.
2.2
When the operator may enter the unit
The operator may enter on seven days written notice to inspect or repair, at any time in an emergency such as fire, flood or a smell suggesting something is leaking, and where a law or court order requires it. Entry without notice is reported to the customer the same day, with photographs taken before and after.
3. What may not be stored
Fuel, gas bottles, paint, solvent, pool chemicals and anything flammable, explosive or corrosive
Food, perishable goods, plants and anything that attracts vermin
Live animals
Firearms, ammunition, fireworks and weapons
Asbestos, contaminated soil and hazardous waste
Anything stolen, illegal to possess, or being used for an illegal purpose
3.1
Using the unit
The unit is used only for storage. Nobody works, sleeps or runs a business from inside it, and no power tool, appliance, heater or charger is run inside it. Nothing is fixed to the walls, floor or ceiling, and nothing is stacked against the sprinkler heads or closer than 300 millimetres to the ceiling.
4. Insurance and risk
The goods are stored at the risk of the customer
The operator does not insure the goods and is not responsible for loss or damage to them, except loss or damage it causes. The customer arranges its own cover and keeps it current for the whole time the unit is used. A unit without cover is a decision the customer makes with its eyes open.
4.1
What the operator does provide
The facility has perimeter fencing, gate access logging, cameras on the driveways and corridors, lit access ways and a monitored fire alarm. None of that is a promise that goods will not be lost or damaged, and the operator does not guard individual units.
5. Late payment and the lien
5.1
What happens as the account falls behind
A fee unpaid on its due date is in arrears from the next day. The operator sends a written reminder at 7 days, a default notice at 14 days, and may deny access to the unit from 28 days by overlocking it, which means fitting a second lock the customer cannot open. Access is restored the same business day the account is paid in full.
5.2
The lien over the goods
The operator has a lien over the goods for unpaid fees and the reasonable costs of enforcing this agreement. Where the account stays unpaid 60 days after the default notice, the operator may give a further 21 days written notice at every address it holds, then sell the goods, apply the proceeds to what is owed and the cost of the sale, and pay the balance to the customer. Goods with no market value may be disposed of, and the sale records are kept for five years.
5.3
Keeping contact details current
The customer keeps its address, email and phone number current, and gives the operator one alternative contact who can be reached if the customer cannot be. Most of the trouble in clause 5.2 comes from a notice that never reached anyone.
6. Ending the agreement
6.1
Notice, and the last day
Either party may end this agreement on 14 days written notice. On or before the last day the customer empties the unit, sweeps it out, removes its padlock and hands back the gate card. Fees run to the last day the unit is held, and a part month is not refunded unless the unit is emptied in the first three days of that month. Notices are given by email and, for clause 5.2, also by post. A variation takes effect only in writing.
For Lockstep Storage
Name
:
Position
:
Date
:
Ruth Okoye, customer
Name
:
Date
:

Section by section

What each section is for, so you can keep the ones you need and drop the rest.

Parties and key facts
The operator, the customer, the unit, and the statement that this is a licence rather than a lease.
1. The unit and the fee
The three row size and rate table, the unit taken, the deposit, and how the fee can change.
2. Access
The access table, the padlock rule, and the narrow circumstances in which the operator may enter.
3. What may not be stored
Six prohibited categories, and the rules about using the unit for anything but storage.
4. Insurance and risk
The callout putting risk on the customer, and the list of what the facility does provide.
5. Late payment and the lien
The arrears sequence by day, the lien with its notice periods, and keeping contact details current.
6. Ending the agreement
Fourteen days notice, what happens on the last day, and how notices are given.
Signatures
A block for the operator and one for the customer.

Clauses in this document

How to adapt this agreement

For business storage rather than household, add a clause on stock records and access by employees, name who may be given a gate code, and consider requiring the customer to insure for a stated value rather than leaving it optional, because business stock is the case where an uninsured loss becomes a dispute. For drive up or outdoor vehicle storage, add a registration and identification clause, require the vehicle to be roadworthy and insured, and set a rule about leaking fluids. For a month to month agreement in a facility that fills seasonally, add a peak period clause that allows the operator to require 30 days notice instead of 14 during a stated window, and say so at the point of booking rather than in the small print.

Why the opening sentence matters

Whether the arrangement is a licence, a lease or a bailment changes who has possession, who insures, who can enter and what remedies exist when the money stops. A lease gives the customer exclusive possession of a defined space and drags in a set of property rules the operator never intended. A bailment makes the operator responsible for the goods themselves. A licence to use a space, with the customer holding the only key, is the model this industry runs on, and it only holds if the agreement says so and then behaves consistently: no operator key, entry only in the listed circumstances, and a lien that follows a written sequence rather than a phone call.

What makes this document work

It says what the agreement is in the opening paragraph

A licence to store goods in a space, not a lease of the space and not a bailment, with the operator not taking possession of the goods. Every other clause follows from that sentence, including who holds the key and who carries the risk.

The arrears sequence has dates attached to every step

Reminder at 7 days, default notice at 14, overlock from 28, and the lien in clause 5.2 only after 60 days plus a further 21 days of written notice to every address on file. A customer reading this knows exactly how long they have and what happens at each point.

The insurance callout does not pretend

The operator does not insure the goods and is not responsible for loss or damage except loss it causes. Clause 4.1 then lists what the facility does provide, fencing, gate logging, cameras and a monitored fire alarm, and says plainly that none of it is a promise about any individual unit.

Questions people ask

What should a storage unit rental agreement include?

What the agreement legally is, the unit and the fee, how the fee can change, access hours and who holds the key, what may not be stored, who insures the goods, the sequence when payment is late, the lien and the notice before a sale, and the notice each side gives to end it.

Is my property insured in self storage?

Not by the operator. The callout in section 4 says the goods are stored at the risk of the customer and that the operator is not responsible for loss or damage except what it causes. Cover is a separate policy the customer arranges and keeps current for the whole time the unit is used.

Can a storage company sell your belongings?

Under a lien, yes, but only after a sequence. Clause 5.2 requires the account to be unpaid for 60 days after a default notice, then a further 21 days of written notice sent to every address held, before the goods may be sold, the proceeds applied and the balance paid back to the customer.

What cannot be stored in a self storage unit?

Fuel, gas bottles, paint, solvent and pool chemicals, food and perishables, plants, live animals, firearms and ammunition, asbestos and hazardous waste, and anything stolen or illegal. Clause 3.1 also bans working, sleeping or running an appliance inside the unit.

Who holds the key to a storage unit?

The customer. Clause 2.1 has the customer supply its own padlock and keep the only keys, with the operator holding no key and no copy. Overlocking, which is fitting a second lock the customer cannot open, is the only way the operator restricts access, and only under clause 5.1.

How much notice is needed to leave a storage unit?

Fourteen days written notice either way under clause 6.1. Fees run to the last day the unit is held rather than the day the customer stops using it, and a part month is only refunded where the unit is emptied in the first three days of that month.

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Sources

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