Wyncliffe Aged Care digital capability
Gap analysis slide from current score to target
A gap analysis slide shows where an organisation is, where it has committed to be and how far apart the two are, measured on the same scale. This one scores five digital capabilities at Wyncliffe Aged Care, a fictional provider, from an average of 2.2 out of 5 today to 3.8 by June 2028.
What is on the slide
- Title
- Digital Gap, Wyncliffe. Wyncliffe Aged Care, five capabilities scored out of 5. First fixes: rostering app and care plan tablets.
- Today
- 2.2 of 5. Records 3, rostering 2, care plans 2, family app 1, telehealth 3.
- Target, June 2028
- 3.8 of 5. Records 4, rostering 4, care plans 4, family app 3, telehealth 4.
- Gap
- 1.6 points on the average score.
When this is the right slide
Choose this slide when a proposal rests on the measured distance between today and a dated target, scored on one scale, and the audience needs the headline gap and the first fixes in one view.
What to swap it for
Comparison: Now / Next Icon Columns. Swap to the now and next icon columns when the audience needs a narrative of what changes in each area rather than a scored measurement.
What this slide shows
A title reads Digital Gap, Wyncliffe, with a framing line: Wyncliffe Aged Care, five capabilities scored out of 5, first fixes rostering app and care plan tablets. Below it sit two boxes joined by a thick arrow. The left box, in dark teal, is labelled Today: 2.2 of 5, and lists records 3, rostering 2, care plans 2, family app 1, telehealth 3. The right box, in a lighter teal, is labelled June 2028: 3.8, and lists records 4, rostering 4, care plans 4, family app 3, telehealth 4. A pill under the arrow reads Gap 1.6. The averages reconcile: 3, 2, 2, 1 and 3 sum to 11, which is 2.2 over five capabilities, and 4, 4, 4, 3 and 4 sum to 19, which is 3.8. The layout draws only the current and target boxes and the gap pill, so the five capabilities are written as one list inside each box rather than as five separate rows.
When this is the right slide
Use it in a transformation proposal, a maturity review, an audit response or a funding bid, wherever the case rests on the distance between today and a committed target. It works best when both states can be scored on the same scale and the target has a date. It is the wrong slide when the current state is unknown, because a confident gap built on a guessed baseline will be the first thing challenged. It is also the wrong slide when the audience needs a narrative of what changes rather than a measurement of how much, which suits a now and next layout that describes the before and after in words for each area.
How to adapt it
First, publish the scale before the scores. A one line definition for each level, kept in the appendix, is what makes a 2 for rostering defensible. Second, set targets by need rather than ambition, and say why any capability is not aiming for the top. The family app target of 3 here is a deliberate choice. Third, connect the gap to action in the framing line, naming the projects that close the largest gaps first. If the board will fund capability by capability, add a second slide with a sorted bar chart of the five gaps and the cost of closing each, and keep this one as the summary they will see again at every quarterly review. Two practical cautions apply to any version. Keep the same five capabilities in every future review, even when one is finished, so the average stays comparable across quarters. And if a capability is added or retired, restate the baseline rather than letting the average jump for reasons that have nothing to do with progress.
What makes this slide work
Both states use one scale
Today: 2.2 of 5. June 2028: 3.8. The current box and the target box use the same five point scale and list the same five capabilities in the same order, so the eye can compare records 3 with records 4, rostering 2 with rostering 4. A gap analysis that described today in words and the target in numbers would not let the room measure anything.
The gap is a single number in the middle
Gap 1.6 sits on a pill between the two boxes, under the arrow. It is the difference between the two averages, and it gives the board one figure to track at every review. Without it, the audience would compute the distance themselves or, more likely, remember only that things need to improve.
The first fixes are named in the framing line
First fixes: rostering app and care plan tablets. The two largest gaps are rostering and care plans, both moving two points, and the framing line names the projects that close them. That stops the slide from being a diagnosis without a treatment and tells the audience what the next slide will ask them to approve.
Questions people ask
What scale should a gap analysis slide use?
One scale for every capability, defined in advance, with each level described in words. A one to five maturity scale is common: one means paper or nothing, three means a working system used inconsistently, five means fully used and measured. Without written level definitions, scores drift toward whoever argues loudest, and the gap means nothing.
Should every capability have the same target?
No. The target should reflect what the organisation needs, not perfection. Wyncliffe sets the family app at 3 because a basic portal meets families' needs, while rostering goes to 4 because staff shortages make it urgent. Uniform targets of 5 suggest the analysis was not tied to any decision about where to invest.
How much detail belongs on a gap analysis slide?
The scores, the overall gap and the first actions. The full rubric, the evidence for each score and the costed project list belong in the appendix. A slide that tries to carry the scoring method and the plan as well as the result becomes a table nobody can read from the back of the room.
When should a gap analysis be split across slides?
When the audience needs to see each capability's gap separately, for example to approve funding line by line. Follow this summary with a table or a bar chart of current against target for each of the five, sorted by size of gap. The summary slide keeps the headline number; the detail slide supports the budget decision.
What chart best shows a capability gap?
A paired horizontal bar chart, current and target side by side for each capability, sorted by the size of the gap. It reads quickly and shows which gaps are largest. A radar chart is tempting for maturity scores but makes small differences look dramatic and is hard to read when two polygons overlap on a projector.
How should the gap be presented to a board?
State the average gap first, then the largest single gap, then the first two actions and their dates. Rostering moving from 2 to 4 is the largest step here, which is why a rostering app is named first. Close with what would happen if nothing were done, because a gap analysis without a consequence reads as a wish list.
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