E-signatures

E signature consent forms

A consent form is the one document where refusing has to be as easy as agreeing, and where the record of who agreed matters more than the mark on the page. That changes which settings are worth the extra friction.

Send a document for signingWhich identity check suits a consent form, what the record captures, and what this product does not claim
The signature area of a dental consent form in the envelope editor, with a signature field and a date field under the patient statement
A consent form prepared for one signer. The statement stays on the page and the two fields sit under it.

Verify before the document opens

Set the recipient to an emailed one-time code. Nothing is sent until they open their link, and the code that arrives is good for a short window and can be spent once. Until it is entered, the page shows the document title and their own name and nothing else, so a forwarded email or a shared mailbox does not expose the contents of a consent form to somebody it does not concern.

Refusing has to be one click

The Decline button sits in the same bar as the one that finishes signing, with a reason box marked optional. Somebody who is not ready to consent should not have to close the tab and hope you notice. Declining stops the envelope, sends you an email carrying their words, and leaves a declined event in the record with the moment and the address it came from, which is the outcome you actually want documented.

What the record captures per person

The certificate of completion gives each signer their own block: how they were verified, written out in full, the moment they signed, the address the request came from, when they accepted the electronic signing consent and which version of that wording, and the hash of the document as it stood at the instant they signed. That last figure is what ties a specific person to a specific version of the form.

Consent to the form, and consent to signing

Two different things, easy to conflate. The clinical consent lives in the document and is what the person is agreeing to. The electronic signing consent is a separate fixed line above the submit button confirming they accept an electronic signature as binding. Both are recorded, but only the first is yours to write, and its wording belongs in the PDF where they can read it before they commit.

What we do not claim

This is a general signing product and nothing here is legal or regulatory advice. We make no claims about compliance with any particular health information regime in any particular country. Practically, the document you upload is stored in our storage and the completed copy is emailed as an attachment to everyone on the envelope, so decide whether that suits the sensitivity of the form before you send it.

How it works, in three steps

  1. Step 1

    Put the clinical consent wording in the PDF

    It is what the person is agreeing to, so it belongs where they read it rather than in a covering email.

  2. Step 2

    Set the recipient to an emailed one-time code

    Nothing about the document is served until the code is entered, so the extra step is buying real privacy.

  3. Step 3

    Keep the field set short

    A signature, a date that fills itself, and a name line. Every extra required box is one more reason somebody stops halfway.

Limits worth knowing

Questions people ask

Which identity check should I use?

An emailed one-time code where you only hold an email address. An access code shared during a phone call is stronger, because it is a genuinely separate channel.

Can somebody consent on behalf of another person?

Only in the sense that they are the recipient and the document says who they are consenting for. Add the Title line to the signature block so their relationship is written on the page.

What if they change their mind after signing?

A signature cannot be withdrawn once submitted. Withdrawal of consent is a matter for your own process and usually a fresh document recording it.

Is a signature collected this way valid?

That depends on the law where you are and on the rules of your profession, and it is not something a product can promise. What we can tell you is exactly what is recorded, which is set out above.

Make your own signing flow

The button opens the generator with this use case already described. Change the wording to match yours, generate, then edit anything you like.

Send a document for signing

Related pages

More finished work of this kind is on the e-signature examples hub.