Conversational form

360 feedback form

A 360 round fails when raters score a personality instead of a behaviour, and when there is nowhere honest to say they have not seen something. This form asks fifteen behaviours on a frequency scale with a "not seen" column, then three written questions that between them produce the only part of the report anybody rereads. It is conversational, because a rater who meets one grid at a time writes longer answers than one facing three at once.

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Welcome screen of the 360 feedback form example
The welcome screen respondents see first. The image was generated for this example.

The form itself

A static copy of the finished form, exactly as it renders. Nothing here can be filled in or submitted, so read it as a reference and build your own from the button above.

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Who are you giving feedback on? *

One person per form. If you were asked to give feedback on three colleagues, that is three separate rounds through this form.

Enter

Every field, and what it collects

The complete field list, in the order respondents meet it.

Who are you giving feedback on?Short textRequired
One person per form. If you were asked to give feedback on three colleagues, that is three separate rounds through this form.
How do you work with them?Single choiceRequired
Answers are grouped by relationship in the report, which is why a peer and a direct report are worth telling apart. A group with fewer than three replies is folded into the others, because a group of one is a name.
Options: I manage them · They manage me · We are peers in the same team · We are peers in different teams · They do work for me as an internal client
How long have you worked with them?DropdownRequired
Options: Under three months · Three to six months · Six to twelve months · One to three years · More than three years
How often do you see this? Working with other peopleRating gridRequired
Use the last column honestly. "Not seen" is a real answer and it is treated as one, rather than being counted as a low score.
Statements:
  • Listens properly before answering
  • Says the difficult thing early rather than late
  • Gives credit to the person who actually did the work
  • Handles disagreement without making it personal
  • Is someone people ask for help
How often do you see this? Getting the work doneRating gridRequired
Statements:
  • Delivers what they said they would, by when they said
  • Tells people early when something is going to slip
  • Work is right the first time, and does not need rechecking
  • Prioritises the thing that matters over the thing in front of them
  • Finishes things rather than leaving them almost done
How often do you see this? Judgement and communicationRating gridRequired
Statements:
  • Explains a complicated thing so a non specialist follows it
  • Says "I do not know" when that is the true answer
  • Changes their mind when the evidence changes
  • Asks for help before a problem becomes expensive
  • Thinks about who else is affected before deciding
What should they carry on doing exactly as they are?Long textRequired
What one change would make the biggest difference?Long textRequired
Reports that list six improvements change nothing. The single change is the question that earns the round.
Give one example, in enough detail to be recognisableLong text
An example is what turns a rating into something somebody can picture. Write it knowing they will read it in your words.
How confident are you in the ratings you just gave?Single choiceRequired
This is about how much you have seen, not about how well you think they are doing. It weights nothing; it tells the person reading the report how much to lean on your answers.
Options: Very, I work with them constantly · Reasonably, on the parts I see · Only on a narrow slice of their work · Not very, we overlap rarely

What makes this form work

Every statement is a behaviour somebody could have watched

Says the difficult thing early. Tells people when something will slip. Says "I do not know". None of them is a trait, so none can be answered from a general impression, and a rater who has not seen one has a column to say so.

It asks for one change, and says why

The field explains that reports listing six improvements change nothing. Forcing the choice is what produces a usable report, and the instruction is in the field description, which a conversational form prints under the question where a classic form would drop it.

Rater confidence is collected and its purpose is stated

Four options, and a line saying it weights nothing and is there to tell the reader how much to lean on the answers. It gives a rater who overlaps rarely an honest way to take part instead of quietly inflating the middle of every grid.

Questions people ask

What scale should a 360 feedback form use?

A frequency scale, not an agreement one, and always with a "not seen" column. Rarely to almost always asks about observed behaviour; strongly agree to strongly disagree invites an opinion about the person. The not seen option is what stops a rater guessing on a behaviour they have never watched.

How many behaviours is too many?

Fifteen is about the ceiling for a round people finish. Three grids of five, each with its own heading, read as three short questions rather than one long instrument. Beyond twenty the last grid is answered down the middle column, which is worse than not asking. Five columns is also close to the limit before a phone has to scroll the grid sideways to reach the last one.

Is this form anonymous?

It collects no name for the rater, only a relationship, which is how most rounds work. It is not technically anonymous: a form records a submission time and, if you publish it behind login, the account that answered. Published guidance also sets a floor of about three replies per relationship group before that group is reported separately, which is a reporting rule you apply yourself rather than something the form enforces.

How does a grid come back in the responses?

As one column per grid, with each statement and its answer joined together, rather than as five separate columns. That is fine for reading a single rater and awkward for averaging fifteen behaviours across eight people, so plan on a parsing step if you intend to score the round in a spreadsheet.

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