Conversational form
Salon booking form that asks what has been on your hair
A salon booking goes wrong when the slot booked and the service required are different lengths, and colour is where that gap gets expensive. This booking form puts the real duration beside every service, asks what has been on the hair in the last twelve months, and checks whether a patch test exists before anybody is offered a colour appointment.
The form itself
The first screen of the form. A conversational form shows one question per screen, so the remaining screens are listed in the field table below. Nothing here can be filled in or submitted, so read it as a reference and build your own from the button above.
Every field, and what it collects
The complete field list, in the order respondents meet it.
- What are you booking?DropdownRequired
- The times beside each service are what the chair is actually held for, including processing. Picking the closest one is enough; the stylist adjusts it when they confirm.
- Options: Cut and finish, 60 minutes · Cut only, dry, 30 minutes · Fringe trim, 15 minutes · Root touch up, 90 minutes · Half head of foils, 150 minutes · Full head of foils, 210 minutes · Balayage, 210 minutes · Colour correction, 300 minutes or more · Toner or gloss only, 45 minutes · Blow dry or styling, 45 minutes · Keratin smoothing, 180 minutes
- How long is your hair now?Single choiceRequired
- Long and thick hair adds product and time to every colour service, which is why salons that skip this question run late all afternoon.
- Options: Above the ear · To the jaw · To the shoulder · Past the shoulder · Past the middle of the back · Very long and very thick
- Who would you like?Single choiceRequired
- No preference is genuinely the fastest way to get a slot this week, and it is the answer that unlocks the quieter parts of the day.
- Options: Mira, senior stylist · Joss, senior stylist and colourist · Tam, stylist · Whoever specialises in the service I picked · No preference, whoever is free soonest
- What date would suit?DateRequired
- Pick the first day that works. If the slot is gone you will be offered the two closest, so nothing is lost by aiming at a Saturday.
- What time of day?Single choiceRequired
- Options: First appointment of the morning · Morning, before midday · Around the middle of the day · Afternoon · Late, after five · Any time that day
- What has been on your hair in the last twelve months?Single choiceRequired
- This is the single most important question on the form. Box dye, henna and previous lightening all change what a colour service can safely do, and finding out in the chair costs everybody the afternoon.
- Options: Nothing, it is completely virgin hair · Salon colour only · Box dye from a supermarket or chemist · Henna or a vegetable dye · Bleach or lightener, at a salon · Bleach or lightener, at home · A keratin or smoothing treatment · I honestly cannot remember
- Have you had a patch test with us in the last six months?Single choiceRequired
- Colour products can cause an allergic reaction, and manufacturers direct that a skin allergy test is carried out before each colour service. A test takes two minutes in the salon and has to happen at least forty eight hours before the appointment.
- Options: Yes, within the last six months · No, this will be my first colour here · Not sure · I am not booking a colour service
- Upload the photo you have been saving, as an image or a PDFFile upload
- How do we confirm it?ProfileRequired
What each screen of this booking asks, in order
Screen one is the service dropdown, and every option carries the minutes the chair is held for, from a fifteen minute fringe trim to a colour correction of five hours or more. Screen two takes hair length on a six point scale, because length and thickness change the product and the time on every colour service. Screen three takes the stylist, with a no preference option and an option for whoever specialises in the chosen service. Screens four and five take the date and then a time window rather than an exact time, which is what a salon can actually match against a diary. Screen six is the colour history question, eight options covering box dye, henna, salon and home lightening and an honest cannot remember. Screen seven asks about a patch test. Screen eight takes a reference photo as an upload, with the accepted formats written into the question. The last screen is a profile block taking name, email and mobile together.
Why durations sit inside the service names
Most salon booking forms ask what service and then ask what time, and the two answers are treated as unrelated. They are not. A full head of foils and a fringe trim differ by more than three hours, and a diary built from a form that hid that difference produces a Saturday where every appointment after eleven runs late. Putting the minutes in the option label does three things at once. It sets the client expectation before they pick a time, so nobody arrives thinking a balayage is a lunch break. It lets the salon match the chosen time window against a gap in the diary that is long enough, rather than a gap that merely exists. And it gives whoever confirms the booking a reason to question a mismatch, such as a colour correction requested for a late slot, before the day rather than on it.
How to adapt this form
A salon that only does cuts can delete the colour history and patch test screens and add a screen asking who cut it last and what they disliked about it, which is the pair of questions that actually prevents a disappointing first cut. A salon with an apprentice model adds a screen offering a discounted apprentice appointment supervised by a senior stylist, which fills the quiet hours and is easier to offer on a form than at the counter. A mobile or bridal stylist keeps the service and hair length screens, replaces the stylist screen with a location and travel screen, and adds a screen for how many people are being styled and the time everyone has to be finished by, since a wedding morning is scheduled backwards from the ceremony.
What makes this form work
Every service carries its real duration
Fringe trim at fifteen minutes, full head of foils at two hundred and ten, colour correction at five hours or more.
Colour history is asked before a slot is offered
Eight options covering salon colour, box dye, henna, home bleach and an honest cannot remember. It is the answer that decides whether the requested service is safely possible, and it costs one tap on screen six rather than an afternoon at the basin.
The patch test question has a not booking colour option
Four answers, including one for clients booking a cut, so the question can be required without forcing an irrelevant answer.
Questions people ask
Why does a booking form need to know about box dye?
Because box dye and henna both change how professional colour behaves, sometimes dramatically. A stylist who learns about it at the basin has already lost the afternoon, and a client who was promised a soft blonde may not be able to have one safely. Eight options, including one that says I cannot remember, get an honest answer in a single tap.
What is a patch test and why ask about it here?
A skin allergy test done at least forty eight hours before a colour service. Manufacturer instructions direct salons to carry one out before each colour appointment, so a booking that lands without one has to be rescheduled anyway. Asking on the form means the salon can offer the test time first rather than discovering the problem on the day.
Can a form book the appointment automatically?
No. This is a request, and the thank you screen says so plainly: nothing is held until the salon replies with a confirmed time. A form collects and routes an enquiry; it does not read a diary. The email alert add-on sends each submission to one address with the values formatted into the message, which is what makes same day replies realistic.
Why ask for a time window instead of an exact time?
Because an exact time on a request form is a false promise. Six windows, from the first appointment of the morning through to after five, give the salon room to fit a three hour colour where it actually fits while still respecting what the client needs. It also makes the any time that day answer available, which is the one that gets people in soonest.
Does the reference photo actually help?
It settles vocabulary. Caramel, ash and lived in mean different things to different people, and one saved image tells a colourist more than a paragraph. The upload takes images or PDF, up to three files, because clients usually have two or three saved rather than one, and the range is often more useful than the single favourite.
What happens if somebody books the wrong service length?
The salon adjusts it when confirming, which is why the help text says picking the closest option is enough. The durations are there to set expectations, not to trap anyone. What matters is that the request arrives with a length attached, so the person reading it knows whether they are looking at a ninety minute job or a five hour one.
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Sources
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