Hushlane Seed

Wellness marketplace pitch deck with liquidity on both sides

A wellness marketplace pitch deck has to prove liquidity: that clients find a practitioner fast and practitioners fill their hours, in the same cities at the same time. Hushlane, an invented therapist booking marketplace, shows 71,000 sessions in a year, a two day wait to a first session and hours filled city by city.

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HUSHLANE · SEED 2027

A therapist booked in two days, not eleven

The booking marketplace for psychologists, counsellors and their clients

Noor Achterberg, co-founder and CEO

Melbourne, with practitioners in five cities

Raising

$5M

Slide 1 · cover · Name both sides of the marketplace on the cover, because liquidity on both is what the deck has to prove.

The problem

A person who decides to see a therapist waits a median of eleven days for a first session, often after phoning five practices. In the same week, most private practitioners have unbooked hours they cannot fill.

BOTH SIDES

Clients phone around

Practices list no availability online. Clients call, leave messages and give up.

Clients wait

Eleven days median to a first session in our 2025 survey of 1,300 people who booked.

Practitioners have gaps

Cancellations and new practices leave hours empty that no directory fills.

Admin eats the day

Reception, reminders and invoices take a solo practitioner about six hours a week.

02

Slide 2 · intro · The problem from both sides at once: clients wait, practitioners have empty hours.

Two people, one booking

Practitioner: fill the gaps

Open hours published live from the practice calendar, so a cancellation at 9 am is bookable at 9.05.

Client: see real availability

Filter by concern, language, rebate eligibility and next free slot. No phone call needed.

Practitioner: less admin

Intake form, reminders and invoices handled. Clinical notes stay in their own system.

Client: know who they are seeing

Registration checked against the national register before a profile goes live.

Practitioner: paid on time

Session fee collected at booking and paid out weekly, less the 12 percent commission.

Client: book the next one

Repeat sessions booked in two taps. 64 percent of clients book a second session.

03

Slide 3 · pillars · Both personas on one slide, three needs each, so the reader sees the two halves of the marketplace side by side.

CALENDAR YEAR 2026

Both sides of the market

PRACTITIONERS

2,400

Registered and live, five cities

SESSIONS

71,000

Booked and attended in 2026

TAKE RATE

12%

Commission on the session fee

AVERAGE SESSION

$140

Fee paid by the client

GROSS BOOKINGS

$9.9M

71,000 sessions at 140 dollars

NET REVENUE

$1.19M

12 percent of gross bookings

SECOND SESSION

64%

Clients who book again

HOURS FILLED

41%

Of hours practitioners publish

04

Slide 4 · metrics · Eight numbers on one wall: supply, demand, money and the two liquidity measures that connect them.

Sessions by month

Attended sessions, January to December 2026. The twelve months add up to 71,000.

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
025005000750010000
Sessions

05

Slide 5 · metrics · Sessions by month as an area, so twelve months read as one shape that adds up to 71,000.

Time to a first session

Median days from first search to an attended first session.

Industry

Hushlane

11 days

From our 2025 survey of 1,300 people who booked a therapist without Hushlane. Most phoned at least four practices first.

2 days

Median across 18,400 first sessions booked on Hushlane in 2026. Two in five were booked into a same week cancellation.

06

Slide 6 · comparison · Time to first booking, industry against Hushlane, as the single verdict the marketplace exists for.

LIQUIDITY BY CITY

Where the market works, and not yet

City
Practitioners
Sessions in December
Hours filled
Melbourne
900
3,200
46%
Sydney
760
2,600
42%
Brisbane
380
1,250
38%
Auckland
220
760
35%
Perth
140
490
31%
December 2026. Hours filled is booked hours over published hours. The five cities sum to 2,400 practitioners and 8,300 sessions.

07

Slide 7 · metrics · Liquidity city by city, because a marketplace average hides the cities that are not yet working.

One commission, one side pays

Clients pay the practitioner fee and nothing more. The practitioner pays 12 percent of sessions booked through Hushlane.

Practitioner

12%

of each session booked

No listing fee and no lock in

Live availability and profile

Intake, reminders, invoices

Weekly payouts

2,400 live

Client

$0

booking fee

Pays the session fee only

Search by concern and rebate

Book and pay in one step

Receipt ready for a rebate

71,000 sessions

08

Slide 8 · pricing · How the 12 percent is earned, side by side for the two people who use the marketplace.

The ask

Sized to 6,000 practitioners and 240,000 sessions a year by the end of 2028.

$5M seed

Twenty months of runway; spend follows hours filled, city by city

$1.8M

Demand

Search and referral partnerships in Brisbane, Auckland and Perth, where under 40 percent of published hours are booked.

$1.4M

Supply

Onboarding in the specialties clients search for and cannot find: child and adolescent, couples, and languages other than English.

$1.1M

Product

Private health rebate claiming at the point of booking, so the client pays only the gap.

$0.7M

Operations

Registration checks and practitioner support as supply more than doubles.

09

Slide 9 · investment · Five million dollars in four columns, led by demand in the three cities where practitioners still have empty hours.

See the booking data, both sides

Every 2026 session by city, with the published hours beside it, so you can check liquidity yourself.

Email

noor@hushlane.example

Phone

+61 3 5550 4418

Office

Collingwood, Melbourne

10

Slide 10 · closing · Offer the booking data, both sides, as the next step.

The structure

What each slide is doing, so you can reuse the order even with different content.

Slide 1cover
Name both sides of the marketplace on the cover, because liquidity on both is what the deck has to prove.
Slide 2intro
The problem from both sides at once: clients wait, practitioners have empty hours.
Slide 3pillars
Both personas on one slide, three needs each, so the reader sees the two halves of the marketplace side by side.
Slide 4metrics
Eight numbers on one wall: supply, demand, money and the two liquidity measures that connect them.
Slide 5metrics
Sessions by month as an area, so twelve months read as one shape that adds up to 71,000.
Slide 6comparison
Time to first booking, industry against Hushlane, as the single verdict the marketplace exists for.
Slide 7metrics
Liquidity city by city, because a marketplace average hides the cities that are not yet working.
Slide 8pricing
How the 12 percent is earned, side by side for the two people who use the marketplace.
Slide 9investment
Five million dollars in four columns, led by demand in the three cities where practitioners still have empty hours.
Slide 10closing
Offer the booking data, both sides, as the next step.

Slide by slide

Slide one names both sides on the cover. Slide two states the problem from both: clients wait and phone around, practitioners have gaps and admin. Slide three is the two personas with three needs each. Slide four is eight numbers covering supply, demand, money and liquidity. Slide five is sessions by month as an area. Slide six is time to a first session, eleven days against two. Slide seven is liquidity by city. Slide eight explains that the practitioner pays the 12 percent and the client pays no booking fee. Slide nine is the five million dollar ask. Slide ten offers the booking data for both sides.

How to adapt this deck

A marketplace for fitness instructors or massage therapists keeps the same structure but swaps registration checks for insurance and qualification checks on the persona slide. A marketplace that charges clients a booking fee should show both take rates on the pricing slide and explain why each side accepts it. A marketplace live in one city should replace the city table with liquidity by time of day or by specialty, since one city average hides the hours that do not fill.

What marketplace investors ask for

Andreessen Horowitz publishes a marketplace glossary that defines take rate, liquidity and fill rate the way most investors use them, and NFX has written widely read guidance on the chicken and egg problem every two sided marketplace faces. Both lead to the same questions: how fast does a new buyer get matched, and does supply stay when demand dips. This deck answers the first on slide six and the second with hours filled by city. Health practitioners are registered through Ahpra, which is what the registration check on slide three refers to.

What makes this deck work

Both sides are on one slide

Slide three puts practitioner needs in one column and client needs in the other, three each. A marketplace deck that only describes the buyer looks like a booking app; showing both sides tells the investor the company understands where liquidity comes from.

The money reconciles three ways

Slide four lists 71,000 sessions at 140 dollars, 9.9 million of gross bookings and 1.19 million of net revenue at 12 percent. The area chart on slide five adds up to the same 71,000, and the city table on slide seven sums to 2,400 practitioners.

The weak cities are named

Slide seven shows hours filled from 46 percent in Melbourne down to 31 percent in Perth. The use of funds on slide nine then spends the largest line on demand in the three cities below 40 percent, so the ask follows the data.

Questions people ask

What is liquidity in a marketplace pitch deck?

The chance that a buyer who arrives finds what they want, and a seller who lists gets used. Show it with a matching measure, such as time to first booking, and a supply measure, such as hours filled. Gross bookings alone do not show liquidity.

Should a marketplace deck show gross bookings or net revenue?

Both, labelled clearly, with the take rate between them. Investors value the business on net revenue but judge momentum on gross bookings. This deck shows 9.9 million dollars of gross bookings, a 12 percent take rate and 1.19 million dollars of net revenue side by side.

How do I present a marketplace that works in some cities and not others?

With a table by city: supply, demand and a liquidity measure in each row. Naming the weak cities is more credible than an average, and it lets the use of funds target them. Slide seven here does that for five cities.

Which side of a health marketplace should pay the fee?

Usually the side that gains most from the match and can pass the cost on. Hushlane charges practitioners because clients are price sensitive and practitioners value filled hours. Whatever you choose, show both sides on the pricing slide so the investor sees the full model.

How do I show sessions by month without it looking flat?

An area chart over twelve months shows volume and growth together, and it reads well when the months add up to the annual figure quoted elsewhere. The chart on slide five can be switched to a line or bar chart in the editor if the area feels heavy.

Is a seed marketplace deck different from a Series A one?

A seed deck shows liquidity in a small area and a plan to repeat it; a Series A deck shows it repeating. This example sits at seed, with one strong city and four at different stages. The free plan generates up to six slides; this deck has ten.

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Sources

Written and checked by the OneCraft team. Last checked .