Classic form

Workshop registration form

A workshop registration form takes the person's contact details, the date and the rate they are booking, anything the tutor should set up differently, and their agreement to the cancellation policy and safety terms. This one books a paid one day ceramics workshop with ten places, and it is built around the two things that go wrong with paid classes: somebody cancelling late and somebody arriving with a need the studio has not prepared for. It is a classic form on one page, because a booking that ends in a signature is something people want to see whole before they sign it.

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A Full Day at the Wheel

Nine thirty to four at Kilnhouse Studio, 14 Marrick Lane. Ten wheels, one tutor, all clay and firing included. Places are held for five days while the deposit clears.

Who is booking

Which day, and at what rate

Four prices, one day. Nobody is asked to prove anything. Pay it forward covers the subsidised places, so the rates fund each other rather than the studio deciding who deserves what.

On the day

The two agreements

Cancellation. Cancel more than seven days before the workshop and you get everything back. Inside seven days we can move you to another date once, at no cost. Inside forty eight hours, or if you do not arrive, the fee is kept, because the wheel sat empty and the clay was already wedged.
Studio safety. Wheel work is light physical activity and the studio holds hot kilns, sharp tools and wet floors. You take part voluntarily and you are responsible for anyone you bring with you. The studio is not liable for clothing, jewellery or belongings that clay gets into, and clay gets into everything.

Every field, and what it collects

The complete field list, in the order respondents meet it.

Who is booking

Your nameNameRequired
Email addressShort textRequired
The invoice and the studio directions go here.
Mobile numberShort textRequired
Only used if a class time has to move.
Postal addressAddress
Where we post your fired pieces if you cannot get back to collect them. Firing takes about three weeks.

Which day, and at what rate

Which date would you like?Single choiceRequired
Options: Saturday 7 November, 9.30am to 4pm · Saturday 22 November, 9.30am to 4pm · Sunday 14 December, 9.30am to 4pm · None of these, put me on the list for the next one
Which rate applies to you?Single choiceRequired
Nobody is asked to prove anything. Pay it forward covers the subsidised places, so the rates fund each other.
Options: Standard, $185 · Concession, $140, students and health care card holders · Pay it forward, $230, your place plus part of a subsidised one · Subsidised, $60, ten places held each term
Anything to take home with you?Multiple choice
Optional. Added to the same invoice, ready on the day.
Options: A 10kg bag of stoneware, $28 · Four glaze test pots, $35 · A studio apron, $22

On the day

Anything we should set up differently for you?Long text
Physical limitations, sensory sensitivities, whatever it is. We would rather sort it before you arrive than on the morning.
How did you find us?Multiple choice
Options: Instagram · A friend sent me · Walked past the studio · Local paper · Searched online
If it was somewhere else, where?Short text

The two agreements

Do you accept the cancellation policy?Single choiceRequired
Options: Yes, I accept it · No, I would like to talk to someone first
Do you accept the studio safety terms?Single choiceRequired
Options: Yes, I accept them · No
Photographs in the studioSingle choice
Asked separately from the safety terms, because consenting to one is not consenting to the other.
Options: Fine to photograph my hands and my work · Photograph the work but not me · Please do not photograph either
SignedSignatureRequired
Your signature covers both agreements above.
Anything else you want the tutor to know?Long text

Question banks built on this form

What each block of this registration collects

Who is booking takes a name, an email for the invoice, a mobile that is only used if a class moves, and an optional postal address for posting fired pieces. The second block is the date, with three workshop days and a waiting list option, then the rate as four choices with a paragraph above them explaining the sliding scale, and an optional list of materials to take home. On the day asks what the tutor should set up differently, with a placeholder naming real adjustments, and how the person found the studio. The last block holds the two agreements, each printed in full as a paragraph above its own yes or no question, then a photography preference, the signature and a closing box for the tutor.

Why only eight of the fifteen fields are required

Name, email, mobile, date, rate, both agreements and the signature are required, because without any of them the studio cannot hold a place, invoice it or run the day safely. The postal address, materials, access question, how they found the studio and the photography preference stay optional. A person with no access needs should not have to type none to get past a box, and a person who will collect their pots should not be made to hand over a home address. The access question still gets answered by the people who need it, because its placeholder names ordinary adjustments rather than asking about special requirements.

How to adapt this form

For a multi week course, replace the date question with a term choice and add a question about which sessions the person already knows they will miss. For a free community workshop, drop the rate question and the materials list, keep the cancellation question but reword it as a request to free up the place, and keep the safety terms as they are. For a class with a minimum age, add a date of birth field and a parent or guardian signature, and say in the paragraph above the safety terms who signs for a young participant.

What makes this form work

The two agreements are asked separately

The cancellation policy and the studio safety terms are different promises, so they are two questions with the text of each sitting immediately above it. Bundling them into one tick box is how a studio ends up arguing about a refund with somebody who genuinely never read the clause.

The access question names real examples

A chair rather than a stool, a quieter corner, a left handed wheel. The box suggests those in its own placeholder, and naming small adjustments gets answers where "special requirements" gets a blank. The tutor then has a week to move a wheel rather than five minutes on the morning.

The rate question does its own explaining

Four prices for the same seat looks strange until the paragraph above them says pay it forward funds the subsidised places and nobody is asked to prove anything. That one line is why people pick the rate that is true for them rather than the cheapest on the list.

Questions people ask

What should a workshop registration form ask?

Name, email, phone and a postal address if anything gets sent on later, then the date and the rate, then the two operational questions that save the tutor a phone call: what to set up differently, and where the person heard about the class. The agreements come last, once somebody has already committed in their head.

Why is the cancellation policy a question rather than a tick box?

Because a tick box is agreed to without reading. Paid workshops that lose money to late cancellations write the policy inline and ask yes or no, and the option to say no matters. Somebody who picks "I would like to talk to someone first" is a phone call, not a lost booking.

Can a workshop booking form take the deposit?

No. This form books the place and records what was agreed to. The studio emails the invoice once the booking arrives, and the thank-you screen says plainly that the place is held for five days while the deposit clears. Pointing the thank-you screen at your own checkout works just as well.

Why offer four prices for the same day?

A sliding scale is normal in craft and community workshops, and it only works if it is stated without a means test. Standard funds the studio, pay it forward funds the subsidised places, and nobody is asked for proof. Ten subsidised places a term is a number a studio can actually honour.

Why ask for a postal address on a workshop booking?

Because something usually gets sent. This form asks for it in the booking section, alongside the option of taking work home. A ceramics or printmaking workshop produces an object that needs firing or drying, and posting it later is far more common than the participant returning to collect it.

Should the form ask how somebody found the studio?

Yes, and give a follow up box. This form asks how you found us, then asks where if it was somewhere else. Small studios sell through Instagram, word of mouth and a local listing in unequal amounts, and the free text answer usually names something the studio did not know was working.

How long should a workshop cancellation window be?

Long enough to refill the place. This studio refunds in full more than seven days out, moves the booking once inside seven days, and keeps the fee inside forty eight hours. Under Australian Consumer Law a fee kept on cancellation should reflect the studio's real loss, such as an empty wheel and prepared clay, rather than working as a penalty.

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Sources

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