Forms
Survey statistics: 95 surveys and question banks
A finished survey in this set asks 8 or 9 questions, 62% of them single choice, with one open question near the end that most surveys leave optional. The 65 longer question banks behind them hold 1,527 questions, of which 42% are single choice and 16% rating grids.
Nuwan Madhusanka · Co-founder
4 min read · Published
A finished survey asks 8 or 9 questions, most of them single choice, with one optional open question near the end. That is the pattern across the 30 survey forms on this site. The 65 question banks behind them, longer lists of 20 to 40 questions to choose from, add more rating grids and more open and short text questions, organised into four or five sections.
What was counted
Two sets were counted on 21 October 2026. The first is the 30 survey form examples: finished surveys for fictional Australian businesses and organisations, from an app feedback survey to a staff wellbeing survey, all built as one question at a time forms. The second is the 65 question bank pages, each a list of 20 to 40 questions for one kind of survey, tagged with the form field each question uses and whether it should be required. Together they hold 1,798 questions.
The surveys and banks were written to be used, so the counts describe a well built survey rather than responses to one. For response rates, see survey response rate benchmarks.
Finished surveys: short and closed
The 30 surveys ask between 7 and 14 questions, with a median of 8.5. Single choice questions make up 62% of the 271 questions, rating grids 8%, open text 11%, multiple choice 7% and dropdowns 5%. Short text, numbers, dates and uploads are rare, because a survey asks for opinions, not details.
Open questions are rationed. 22 surveys have exactly one, 4 have two and 4 have none, and only 6 of the 30 open questions are required. The usual place is near the end: what is one thing we should change. The course evaluation form, a related example outside the 30, shows the same shape at a slightly larger size: a dropdown for the class, three rating grids on the teaching, the materials and the outcome, then open questions on the most useful part and the one thing to change.
None of the 30 uses section headings. Eight or nine questions on one subject do not need dividing.
Question banks: the full menu
The 65 banks cover employee surveys (16), customer surveys (14), education (11), applications (6), events and sport and membership (4 each), patients and property (3 each) and a few others. They hold a median of 23 questions, from 20 to 40, in four or five sections.
The mix is wider than a finished survey’s. Single choice is still the largest group at 42%, but rating grids rise to 16%, because a bank offers sets of statements on one scale, such as the agreement items in the employee engagement survey questions. Open text stays at 11%, and short text rises to 9% where banks include identifying details for applications and enrolments.
Only 32% of bank questions are marked required, and only 28 of 167 open questions. A bank is a menu, and most of its questions are follow ups to pick from.
How surveys start and end
In the banks, 19 open with a single choice question, 17 with a dropdown and 11 with short text, usually a role, a visit type or a name. They end with a single choice question (18), an open question (18) or, on applications and consent style banks, a signature (8). Pew Research Center’s guidance on questionnaire design stresses that question order affects answers; the banks here put easy, relevant questions first and the personal or demanding ones later.
Building a survey from the numbers
- Eight to ten questions for a customer or event survey.
- Mostly single choice and one rating grid, each with a clear scale.
- One open question near the end, optional.
- No sections under about 12 questions; four or five above 20.
- Start easy, end with the open question.
The survey question count post covers length by survey type, how to write survey questions covers wording, and the customer satisfaction survey questions bank is a starting point.
In the product
A survey can be built as a classic form or a conversational one, from a description of up to 10,000 characters, with single choice, checkbox, dropdown, rating grid, text, number and date fields. Conversational surveys can jump to a later screen based on an answer. Responses appear in a table and export to CSV with one column per question, and a rating grid’s answers are joined into one column. The conversational form builder page shows the format, and the guide to viewing and exporting responses covers the results.
| Question type | Survey forms: questions | Share | Question banks: questions | Share |
|---|---|---|---|---|
| Single choice (incl. rating scales) | 169 | 62% | 648 | 42% |
| Rating grid (matrix) | 22 | 8% | 242 | 16% |
| Open text (long answer) | 30 | 11% | 167 | 11% |
| Short text | 6 | 2% | 135 | 9% |
| Multiple choice (tick all) | 20 | 7% | 83 | 5% |
| Dropdown | 13 | 5% | 109 | 7% |
| Number, date, file and other | 11 | 4% | 143 | 9% |
| All questions | 271 | 100% | 1,527 | 100% |
A finished example
When one grid mixes the trainer, the slides and the assessment, a bad textbook sinks a good teacher. This evaluation splits the three, asks the workload question numerically, and keeps free text to the two questions a coordinator can act on before the next intake.
Read the course evaluation form that separates teaching from materialsQuestions people ask
What percentage of survey questions should be open ended?
About one in ten in this set: 11% of questions in both the finished surveys and the question banks are open text. A finished survey usually has exactly one, near the end, asking what should change. More open questions mean fewer responses and more reading; one well placed open question gives the reasons behind the ratings.
Should survey questions be required?
Closed questions usually, open ones rarely. Only 6 of the 30 open questions in the finished surveys are required. In the question banks, which list questions to choose from, 32% are marked required, because a bank includes many optional follow ups. Require what the analysis cannot do without and let people skip the rest.
How many sections should a survey have?
A short survey needs none: the 30 finished surveys here use no section headings at all, because eight or nine questions on one theme do not need dividing. The longer question banks are organised into four or five sections, which is what a survey of 20 or more questions needs so respondents can see where they are.
What is the most common type of survey question?
Single choice, which includes rating scales asked as one question. It is 62% of the questions in the finished surveys here, because it is quick to answer, quick to analyse and works on a phone. Rating grids come second in the question banks at 16%, where several statements share one scale.
How should a survey start and end?
With an easy closed question and an open or wrap up question. In the question banks the first question is a single choice or a dropdown in 36 of 65, and the last is a single choice or an open text question in 36. Personal details and signatures come last where they appear at all, never first.
Written by
Nuwan Madhusanka · Co-founder
Works across the builders and the export paths: how a form becomes a PDF, how a flyer canvas becomes a print file, and how a signed document carries its audit trail.
LinkedIn profileWritten and checked by the OneCraft team. Last checked .
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How many options should a multiple choice question have?
Three to five options for a pick one question, and up to about eight for a tick all that apply list, with a dropdown kept for long lists people already know. Across 1,425 choice questions in 280 finished forms, pick one questions use a median of 4 options and tick all lists 6.
Online form statistics from 280 finished forms
Across 280 finished online forms, the median form asks 12 questions and the middle half ask between 9 and 16. Finance and health forms run longest at 15 or 16 fields, retail, events and sport shortest at 10, and one question at a time forms ask 9 against 14 on a classic page.
How to mark required fields, with 3,577 fields counted
Mark required fields with an asterisk and a one line legend, or, when nearly every field is required, mark the few optional ones instead. In the 280 forms counted here, 80% of all fields are required and the median form requires 86%, so labelling the exceptions is usually the shorter route.
For the steps inside the builder, read the guide on this topic.