Industry kit

Cafe templates and bakery forms for menus, orders and pre-orders

A cafe or bakery sells to people who decide in seconds, then takes the bigger orders, cakes, catering trays and coffee subscriptions, that need a form. This kit links finished examples of the menu, the order forms and the website, written for invented Australian cafes and bakeries.

The counter and the order book

A cafe or bakery has two businesses inside it. The counter sells coffee, pastries and lunch to people who decide in a few seconds, and for them the menu is everything: clear prices, clear dietary marks and nothing to read twice. The order book sells custom cakes, pre orders for busy weekends, catering trays and coffee bean subscriptions, and for those the business needs a form that collects the details once and states the lead time and deposit before the customer commits.

Where orders go wrong

Cake orders go wrong in predictable ways: a pickup date with too little lead time, a size that does not feed the party, an allergy mentioned on the phone and never written down, or a deposit nobody asked for. Pre orders go wrong when the pickup time is vague. The order forms in this kit fix each of those by asking the question at the point the customer is deciding. The menu flyer and the bakery website cover the counter side, so a local can check prices and opening hours before walking over, and the regulars can see what is in the cabinet before they leave home.

Who the kit is for

The kit is written for independent cafes, bakeries and cake makers in Australia, including home based cake businesses. Food businesses must meet the national food safety standards and give accurate allergen information, and businesses that sell from home usually need council registration. Prices in the examples are in dollars, the businesses are invented, and each card opens a finished example rather than a description of one, so the questions and wording can be judged directly.

The kit, piece by piece

The cake order that prevents disputes

A cake order form should state the minimum lead time before the date field, ask for serves rather than tin size, separate flavour and filling, ask for allergies as a required question, and invite an inspiration photo. Put the deposit and cancellation rule in plain words above the submit button. The cake order example in this kit is built this way, and the bakery receives an email alert for each new order with the answers attached.

Pre orders for the busy days

Pre orders smooth out Christmas, Easter and Mother's Day. Offer pickup windows rather than exact times, cap the number of orders per window, and close the form a day or two before so the bakers can plan. A conversational form asks one question at a time and works well on a phone, which is where most pre orders are placed. The bakery pre order example uses pickup day and time slots.

Menus and allergens

Food businesses must be able to give accurate allergen information on request, and packaged items need plain English allergen labels. A menu should mark common dietary options but avoid promising that an item is free from an allergen unless the kitchen can guarantee no cross contact. The cafe menu flyer shows one way to mark dietary options without crowding the prices.

The tools behind the kit

Step by step in the builders: Create a conversational form with AI, then Create a flyer for Instagram and print.

Questions people ask

What should a cake order form include?

It should include the occasion, pickup or delivery date with the minimum lead time stated, serves, flavour and filling, decoration and message, an inspiration photo, allergies, contact details and the deposit and cancellation rules. Ask for allergies as a required question.

How much deposit should a bakery take for custom cakes?

Many bakeries take 30% to 50% when the order is confirmed and the balance on pickup, and take the full amount for very detailed cakes. State the deposit and what happens if the order is cancelled on the form itself so the customer agrees before submitting.

Do cafes need a website?

A simple website helps a cafe appear in local search and answers the questions people ask most: hours, the menu and prices, and location. A one page site with the menu as text, not a PDF, is enough for most cafes, with pre orders added if the cafe takes them.

Can a home bakery take online orders?

Yes, if it meets local food business rules, which usually means council registration and food safety training. An order form can collect the details and a deposit invoice can follow from the proposals module. Card payments need a paid plan and a connected Stripe account.

How should a cafe show allergens on a menu?

Mark common dietary options with short symbols such as V, VG and GF, include a note asking customers to tell staff about allergies, and avoid saying any item is free from an allergen unless the kitchen can guarantee it. Keep the full ingredient list available on request.

Start the first piece of the kit

The button opens a generator with a starting description already filled in. Change the business details to your own before you run it.

Create a form with OneCraft

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Sources

Written and checked by the OneCraft team. Last checked .