Form questions

Festival survey questions on sound, food and safety

Ask 10 to 14 the day after the festival ends. Never skip which days they attended, whether they felt safe, and whether they would come back. Attendance lets results be split by day, safety is the organiser's first duty, and return intent is the number next year's budget leans on.

Festival survey questions need to cover more than the music: sound, food and drink, toilets and water, safety, getting there and getting home all shape whether people come back. These twenty two questions follow the festival day from arrival to leaving, with acts and stages near the start while they are still fresh.

The questions

Your festival

  1. Which days did you attend?Multiple choiceRequired

    List each festival day by date.

  2. Which acts or stages did you see?Multiple choice

  3. How did you get your ticket?Single choice

    Full festival pass, single day, complimentary, worked or volunteered.

  4. Is this your first time at the festival?Single choice

On site

  1. How was the sound at the main stage?Single choice

    A five point scale.

  2. How would you rate each of these?Rating grid

    Rows: food choice, drink prices, queues, toilets, free water, shade. Columns poor to excellent.

  3. Was there enough to eat for your dietary needs?Single choice

  4. How easy was it to find your way around?Single choice

Safety and access

  1. Did you feel safe at the festival?Single choiceRequired

    Always, mostly, sometimes, rarely.

  2. If not, where or when did you feel unsafe?Long text

  3. Did you see or use the first aid or welfare tent?Single choice

  4. Did you need any accessibility support?Single choice

  5. How well were your access needs met?Single choice

Getting there and home

  1. How did you get to the festival?Dropdown

    Car, shuttle bus, train, walked or cycled, rideshare, camped on site.

  2. How easy was it to get home?Single choice

  3. Roughly how much did you spend on site, excluding the ticket?Single choice

    Bands rather than a figure.

Next year

  1. Overall, how would you rate the festival?Single choice

    0 to 10 as eleven options.

  2. Will you come back next year?Single choiceRequired

    Definitely, probably, not sure, probably not.

  3. Who would you like to see next year?Short text

  4. What is one thing the festival should change?Long text

  5. Your age groupDropdown

  6. PostcodeShort text

    Shows how far people travel, which matters for transport planning and sponsors.

Which questions to make required

Three are required: days attended, whether they felt safe, and whether they will come back. Days attended lets every other result be split by day, which often differ. The safety question is required because a safety problem must never go unreported for want of a click, and return intent is the headline number. Everything else is optional.

The form built from these questions

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Overall, how was the day? *

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Three ways to change this bank

For a food and wine festival, replace the sound question with tasting stalls and serving sizes, and add responsible service of alcohol questions such as whether water was easy to get. For a family festival, add whether children's activities were suitable and whether parents could find lost child points. For a multi day camping festival, add campsite cleanliness, showers and quiet hours. Keep the safety and return questions in every version, worded the same way each year so the trend holds. Read the safety follow up answers before anything else when results come in, and pass anything serious to the security lead the same day.

Questions people ask

When should a festival survey be sent?

The day after the festival ends, while memories are fresh and before the post festival tiredness sets in. A reminder two or three days later lifts responses. Sending weeks later produces vaguer answers and lower response rates, because the details of queues, sound and transport fade fast.

How do you get festival goers to respond?

Send the link to ticket holders by email or text, keep it short, and say how long it takes. A prize draw for next year's tickets helps if the rules are clear and lawful in your state. Telling people what changed after last year's survey is the best long term encouragement.

Why ask festival goers whether they felt safe?

Safety is the organiser's first responsibility, and attendees see things staff miss, such as crowding at a gate, harassment in a queue or a dark path to the car park. A required safety question with an optional follow up gives a way to report it without having to find a complaint form.

Should festival surveys ask about spending?

Yes, in bands, because spending on site helps organisers plan vendors and shows sponsors and councils the festival's value to the local economy. Ask after the experience questions, and never ask for exact figures, which people do not know and dislike giving.

How do you survey people who only attended one day?

Ask which days they attended first, then keep the rest of the survey the same. When analysing, split results by day, because a wet Saturday and a sunny Sunday produce different scores. One survey for all ticket types keeps the data together.

Should complimentary ticket holders be surveyed?

Yes, but tag them through the ticket question so their answers can be read separately. People who did not pay may rate value differently. Volunteers and workers see the festival from another angle and are often worth a separate short survey of their own.

What should organisers do with festival feedback?

Act first on safety comments, then look at the lowest rated facilities and the most common changes requested. Share a short summary of what will change with ticket holders. Compare return intent year on year, split by first timers and regulars.

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Sources

Written and checked by the OneCraft team. Last checked .