Industry kit

Pet business templates for groomers, boarding kennels and pet shops

Groomers, boarding kennels, dog walkers, breeders and pet shops all need to know the animal before they take it on, and to agree terms with the owner. This kit links finished examples of the intake, booking, registration and sale paperwork, written for invented Australian pet businesses.

Knowing the animal first

A pet business takes responsibility for someone else animal, so the intake is the most important document. A groomer needs to know the coat condition, matting, health issues and how the dog handles clippers and dryers. A boarding kennel needs vaccination records, feeding and medication schedules, behaviour with other dogs and the vet to call. A doggy daycare or walker needs temperament and recall. Each of these protects the animal and the business, because the record shows what the owner told you before anything went wrong.

Agreements and sales

Terms matter as much as care. Grooming businesses often ask owners to consent in advance to shaving a matted coat. Boarding businesses set out what happens if a pet becomes ill and how vet costs are paid. Breeders sell with a contract that covers health guarantees and returns. Pet shops and treat makers sell online and need returns terms. The examples below cover the intake, the booking, the agreement and the shop as finished pieces, so an owner can see the questions and wording that work in practice.

Who the kit is for

The kit is written for Australian groomers, boarding kennels and catteries, daycares, walkers, breeders and small pet shops. Animal welfare laws are set by each state, and the RSPCA knowledge base publishes guidance on choosing boarding and caring for pets. Industry bodies such as the Pet Industry Association of Australia and Dogs Australia publish standards for their members. The businesses in the examples are invented, and every card opens a complete example rather than an outline of one, ready to read in full.

The kit, piece by piece

Intake forms that protect the animal

Ask for the owner details and an emergency contact, then for each animal the breed, age, sex, desexing, microchip number, vaccinations with dates, medications with doses and times, feeding, health conditions, behaviour with people and other animals, and the vet to call. For grooming, add coat condition and how the dog handles handling and noise. The grooming intake and boarding booking examples in this kit are built this way.

Consent before the hard decisions

Some decisions are best agreed before they come up. A matted coat that needs shaving, a pet that becomes unwell in boarding, or a dog that cannot be handled safely should all be covered in the intake or an agreement, with the owner consent recorded. The grooming intake example includes a matting consent, and the pet agreement signing example shows how an owner signs terms online with an email code.

Selling pets and pet products

Breeders should sell with a contract that states the health checks done, any health guarantee, the return terms and the microchip and registration transfer, and should follow their state breeding rules. Pet product businesses selling online need clear returns terms. The dog treat store website in this kit shows a small online shop; a site with orders needs its own database and card payments need a paid plan with a connected Stripe account.

The tools behind the kit

Step by step in the builders: Create a form with AI, then Send a document for e-signature.

Questions people ask

What should a dog grooming intake form include?

It should include owner and emergency contacts, the dog breed, age and health, vaccinations, coat condition, matting, skin issues, how the dog handles clippers and dryers, behaviour with people and other dogs, the regular vet and consent to shave a matted coat if needed.

What vaccinations do boarding kennels require?

Most boarding kennels require current C5 vaccination for dogs and F3 for cats, with a certificate. Some also ask for flea, tick and worming treatment. State the requirement on the booking form and ask for the certificate as an upload.

What should a puppy sale contract include?

It should include the breeder and buyer details, the puppy details and microchip number, the price and deposit, health checks and vaccinations done, any health guarantee, return terms, registration transfer and the care advice given. Breeders must also follow their state breeding laws.

How should pet businesses handle vet emergencies?

Ask for the regular vet and an emergency contact on the intake, and get the owner consent in advance for emergency treatment up to a set amount. Record who was called, when and what was agreed if an emergency happens, and keep that note with the booking.

Do pet businesses need a website?

A simple website helps owners find groomers, kennels and walkers locally and answers the first questions: services, prices, location and requirements such as vaccinations. Online pet shops need a fuller site with products, orders, delivery areas and a returns policy that customers can find easily.

Start the first piece of the kit

The button opens a generator with a starting description already filled in. Change the business details to your own before you run it.

Create a form with OneCraft

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Sources

Written and checked by the OneCraft team. Last checked .