Gift voucher SM-2026-04812
Gift voucher
A $150 spa voucher, with the treatment menu costed against it so the recipient can see what it covers and what it leaves to pay. The terms explain the three year expiry as the legal minimum rather than a favour.
The document, page by page
Every page as it renders and as it prints, with nothing summarised. Read the wording before you reuse it.
Section by section
What each section is for, so you can keep the ones you need and drop the rest.
- Letterhead
- The spa, its ABN, address and booking line, with the voucher number and expiry in the footer of every page.
- Value, number, dates
- The four facts that make the voucher usable, in one row, including the expiry.
- Message panel
- The personal note from the buyer, set as a quote so it reads as part of the gift rather than a field.
- For and from
- Named recipient and giver, with the terms confirming the voucher does not have to be used by the named person.
- What it covers
- Six treatments with length and price, and what the voucher leaves to pay or leaves over for each.
- Part of it is fine
- How a partial redemption works, where the remaining balance lives and how it is read back.
- How to use it
- Four numbered steps from booking through to asking for the balance.
- Terms
- Six terms on expiry, fees, transferability, lost vouchers, cancellation notice and business closure.
- On the day
- Four practical notes on arrival time, what to bring, phones and asking for the treatment to be adjusted.
- Hours, purchase and GST
- Opening hours, the order reference, the GST position on vouchers and where to ask a question.
- Redemption note
- The spa's own record of when vouchers get used, and the argument for booking a date early.
What makes this document work
The menu is costed against the balance
Six treatments, each showing whether the voucher covers it and what is left either way. A sixty minute massage leaves $15, the ninety minute costs $35 more. Nobody has to work out what $150 buys before they can book.
The expiry is explained, not just stated
Three years is the minimum a gift card sold to a consumer has to carry under Australian consumer law, and the voucher says so with the supply date and the expiry date both on the page. It reads as a right rather than a concession.
It admits the worst case
If the business stops trading, an unredeemed voucher is an unsecured claim. Putting that in the terms, next to the advice to book a date now, is the single most honest line on a gift card and the most useful.
Questions people ask
How long does a gift voucher have to last in Australia?
At least three years from the day it is supplied, for a gift card sold to a consumer. This one was supplied on 22 August 2026 and runs to 22 August 2029, and the terms say plainly that this is the legal minimum and not a house rule.
Can a business charge fees on a gift card?
Post supply fees are prohibited, with a small number of exceptions that do not apply here. This voucher states that no activation, booking, balance enquiry or account keeping fee is charged at any point.
Can a voucher be used across more than one visit?
On these terms, yes. Spend $110 and the remaining $40 stays on the same voucher number, readable at the till or over the phone. No change is given in cash, which is the standard position and is stated in the terms.
Is GST charged when a voucher is bought?
No. GST is accounted for on the treatment when the voucher is redeemed, and the receipt at that point is the tax invoice. The voucher itself says this so the buyer is not looking for a tax invoice that does not exist yet.
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