Fashion sale flyer

Not as a blanket rule. Store policies that say no refunds, or no refunds or exchanges on sale items, are unlawful, because the consumer guarantees are automatic and a reduced price does not switch them off. What a shop can decline is a change of mind return, since nobody is entitled to a remedy because they got what they asked for and then went cold on it, and a sign reading no refund if you change your mind is allowed. If a business advertises a change of mind policy it has to honour the policy it advertised, which is why the fourteen day window on the third flyer states its own conditions in full.

A major failure is one where the item is unsafe, is very different from the description it was sold under, or has one serious problem, or several smaller ones, that would have stopped a reasonable buyer had they known beforehand. Then the customer chooses between a refund and a replacement. A minor problem works the other way: the business has to fix it free of charge and may choose repair as the remedy. Consumer guarantees have no expiry date and keep applying after any warranty a business gave has run out, so a seam that opens on the second wear is still the shop’s problem in August.

No, and that is the entire point of writing it down. Whether goods are of acceptable quality is judged taking into account anything the seller drew to the buyer’s attention before the sale, so a pulled thread named on a yellow tag before payment is the reason the price is lower rather than a fault waiting to be argued about later. The naming has to be specific. A tag saying seconds does nothing useful, a tag saying pulled thread left cuff and soiled hem does the work, and everything the tag does not name still has to be right.

Yes. The care labelling mandatory standard covers clothing, household textiles, apparel, furnishings, upholstered furniture, bedding, mattresses and bed bases, and requires a permanent, legible, securely attached label carrying care instructions. Under the 2023 standard a supplier can give the instructions written in English, use the five internationally recognised care symbols, or use both. Second hand goods are exempt, and so are bags and cases of every kind, including handbags, purses, wallets and travel bags. It matters at a sale where alterations are involved, because a hem taken up in the workroom should come back with the original label still attached to the garment.