Quillmoor Agency for Bellcroft Home

Marketing agency pitch deck for a new client

A marketing agency pitch deck has to prove it understands the client's customer better than the last agency did, that it has moved the same numbers for someone similar, and that the first 90 days are planned rather than promised. Quillmoor Agency, an invented agency, pitches Bellcroft Home, an invented 14 store homewares retailer, with a persona, two case studies whose returns can be checked, a day 90 scorecard and two ways to buy.

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NEW BUSINESS

SPRING 2027

More Online Sales For Bellcroft Home

Who buys, what has worked before, and the first 90 days

Tomasz Brennick

MANAGING PARTNER, QUILLMOOR AGENCY

Slide 1 · cover · Names the agency, the prospect and the outcome the pitch is about, so the room knows this deck was written for them.

THE BRIEF

What We Heard

Bellcroft Home has 14 stores and a website that sells 1.9 million dollars a year, about 9 percent of revenue.

Paid social returns 2.20 dollars for every dollar spent, and nobody is sure which ads bring people into stores.

The spring range lands in September. The board wants online sales up without cutting the store budget.

01
What has to change

Return on ad spend from 2.2 to 3.5 within 90 days, measured on online orders and click and collect together.

02
What stays

The store marketing budget, the catalogue and the in store team. This pitch adds to them rather than replacing them.

02

Slide 2 · intro · Plays the brief back in the client's own terms, so they hear their problem before they hear the agency.

Meet the Bellcroft Buyer

Dana, 41, owns a house she is renovating room by room. Built from the Bellcroft 2026 customer survey and 14 months of order data.

Says

"I find it on Instagram, then I go and touch it in the store before I buy anything over 200 dollars."

Thinks

Bellcroft is good value for the big pieces, but she is not sure it has the small things that finish a room.

Does

Saves posts for weeks, checks stock online on a Friday night, then uses click and collect on Saturday.

Feels

Proud of each finished room and anxious about wasting money on a sofa she will regret.

03

Slide 3 · persona · Shows the agency understands the retailer's customer, because every later choice of channel and message follows from her.

Case One: Stellmarch Outdoor

An outdoor furniture retailer with nine stores and the same Friday night browsing pattern. The spring campaign paired short videos of each setting with live stock by store, and moved budget weekly towards the ads that drove click and collect. 120,000 dollars of media returned 492,000 dollars of tracked sales over ten weeks.

4.1x

Return on ad spend

$492K

Tracked online and collect sales

$120K

Media spend over ten weeks

04

Slide 4 · metrics · Case study one: a campaign for a similar retailer with the spend, revenue and return shown together, so the return can be checked.

Tamsfield Paints

Case two: a paint and decor chain, eight weeks.

3.6x

Return on ad spend

85,000 dollars of media returned 306,000 dollars in sales. Lower than Stellmarch because paint is bought in smaller baskets, but email sign ups grew by 9,400, and those customers kept buying after the campaign ended.

05

Slide 5 · metrics · Case study two: a second campaign with a lower return, shown honestly, so the first result does not read as a one off.

The First 90 Days

Measure first, then test, then scale what works into the spring range launch.

MONTH ONE

Measure

Store visit tracking live
Audit of 14 months of ads
Click and collect tagged
Baseline report to the board

MONTH TWO

Test

Six creative routes tested
Room by room product sets
Stock by store in every ad
Weekly budget moves

MONTH THREE

Scale

Spring range launch
Budget on the two best routes
Email welcome series
Day 90 review

Return on ad spend from 2.2 to 3.5

Reported weekly against the baseline set in month one

06

Slide 6 · process · The 90 day plan in three phases, so the client sees what happens in the first month before any big spend.

What Day 90 Looks Like

Every target is reported weekly from week two.

MEASURE

TODAY

DAY 90

CHANGE

Return on ad spend

2.2x

3.5x

+59%

Online sales a month

$158K

$205K

+30%

Click and collect orders

610

900

+48%

Cost per order

$41

$29

-29%

Email subscribers

38,000

46,000

+21%

Sales from email

11%

16%

+5 pts

Twelve months to June 2027, from Bellcroft data
Targets the retainer is reviewed against

07

Slide 7 · comparison · Today against the day 90 targets on six measures, so success is defined before the contract is signed.

Two Ways to Start

Fees exclude media spend, which Bellcroft pays to the platforms directly.

Project

$48,000

fixed fee, 90 days

The spring launch, then a handover

Measurement set up

Six creative routes

Day 90 report

Start the Project

Retainer

$14,500

per month, 12 months

The 90 day plan, then always on

Everything in Project

Monthly creative refresh

Quarterly board report

Start the Retainer

08

Slide 8 · pricing · Two ways to work together, a retainer and a fixed project, so the client can choose the commitment rather than haggle over one price.

The Bellcroft Team

Quillmoor Agency
Account lead
Ingrid Salomaa
Managing partner
Tomasz Brennick
Planner
Ama Owusu Fenn
Research lead
Callum Ridley
Data analyst
Priya Venkatraman
Creative director
Odile Marchetti
Copywriter
Felix Ashdown
Designer
Noor Haddad
Video editor
Jonah Petrakis
Paid social lead
Lena Voss Martin
Paid search
Sanjay Kurup
Email specialist
Hattie Morrow
Social community
Ruben Okoye
Producer
Wren Calloway
Account manager
Mae Lindqvist
Finance
Gareth Pell
Tracking engineer
Yusuf Demir
Every person listed here worked on the Stellmarch or Tamsfield campaigns.

09

Slide 9 · profile · Names everyone who would work on the account, so the client knows the pitch team is the delivery team.

Start measuring in August.

Sign by 30 July and the store visit tracking is live four weeks before the spring range lands.

Book the kickoff: ingrid@quillmoor.example

10

Slide 10 · closing · Ends on one next step with a date, because a new business pitch that closes on thanks waits weeks for a reply.

The structure

What each slide is doing, so you can reuse the order even with different content.

Slide 1cover
Names the agency, the prospect and the outcome the pitch is about, so the room knows this deck was written for them.
Slide 2intro
Plays the brief back in the client's own terms, so they hear their problem before they hear the agency.
Slide 3persona
Shows the agency understands the retailer's customer, because every later choice of channel and message follows from her.
Slide 4metrics
Case study one: a campaign for a similar retailer with the spend, revenue and return shown together, so the return can be checked.
Slide 5metrics
Case study two: a second campaign with a lower return, shown honestly, so the first result does not read as a one off.
Slide 6process
The 90 day plan in three phases, so the client sees what happens in the first month before any big spend.
Slide 7comparison
Today against the day 90 targets on six measures, so success is defined before the contract is signed.
Slide 8pricing
Two ways to work together, a retainer and a fixed project, so the client can choose the commitment rather than haggle over one price.
Slide 9profile
Names everyone who would work on the account, so the client knows the pitch team is the delivery team.
Slide 10closing
Ends on one next step with a date, because a new business pitch that closes on thanks waits weeks for a reply.

Slide by slide

Slide one names the agency, the client and the outcome. Slide two plays the brief back: 14 stores, 1.9 million dollars a year online, a 2.2 return on paid social and a spring range in September. Slide three is the customer persona. Slides four and five are the two case studies. Slide six is the 90 day plan in three phases: measure, test, scale. Slide seven is the scorecard of today against day 90. Slide eight offers a 48,000 dollar project or a 14,500 dollar monthly retainer. Slide nine names all seventeen people on the account. Slide ten asks for a signature by 30 July so tracking is live before the range lands.

How the numbers hold together

The retailer sells 1.9 million dollars a year online, which is the 158,000 dollars a month on slide seven. The target of 205,000 a month is 30 percent higher, and the click and collect target of 900 orders is 48 percent above 610. Return on ad spend in both case studies is tracked sales divided by media spend, the same definition the scorecard uses, so the 3.5 target can be compared with the 4.1 and 3.6 already achieved. Fees on slide eight exclude media, which the client pays to the platforms directly, so the return figures are never flattered by hiding agency fees inside the spend.

How to adapt this deck

A creative agency pitching a brand campaign rather than performance media should swap the scorecard for brand measures the client already tracks, such as prompted awareness or search volume for the brand name, and say how each will be measured before and after. An agency without a close case study should show a smaller test it ran on its own budget and be plain about the scale. An agency pitching against incumbents should add a short slide on what it would keep from the current work, which tells the client the pitch is about results rather than replacing everything.

What clients and pitch guidance ask for

The Good Pitch, the guidance the IPA and ISBA publish for UK agencies and advertisers, sets out principles for a fair pitch: a standard information template from the client, a properly defined scope of work, discovery meetings before the pitch, clarity on pricing and contract, and honesty about how the pitch is judged. Their joint guide to agency search and selection covers the same ground from the client side. In practice a marketing director wants to hear their problem played back, see results for a similar business, know who will actually do the work and see what happens in the first month. Slides two, four, five, six and nine answer each of those in turn.

What makes this deck work

The customer comes before the agency

Slide three is an empathy map of Dana, the retailer's buyer, who saves posts for weeks and then uses click and collect on a Saturday. Every later choice in the deck, from stock by store in each ad to the email series, follows from that one slide.

Both case studies can be checked

Slide four shows 120,000 dollars of media returning 492,000 dollars, a 4.1 return. Slide five shows 85,000 returning 306,000, a 3.6 return, and says why it was lower. Showing the weaker result is what makes the stronger one believable.

Success is defined before signing

Slide seven sets six day 90 targets against today's numbers, from a 2.2 return on ad spend to 3.5 and from 610 click and collect orders a month to 900. The retainer on slide eight is then reviewed against a scorecard both sides agreed in the pitch.

Questions people ask

What should a marketing agency pitch deck include?

The client's brief played back, their customer, one or two case studies with spend and results, a plan for the first 90 days, the measures you will be judged on, the fees and the people who will do the work. This example covers each of those in ten slides.

How many case studies should an agency pitch show?

Two is usually right: one strong result and one that shows a different situation, explained honestly. More than three turns the pitch into a credentials deck. Pick work for a business similar in size and customer to the prospect, and show spend and results together.

Should an agency put its fees in the pitch deck?

Yes, once the client has shared a budget. Offering two structures, such as a fixed project and a retainer, lets the client choose the level of commitment. State what the fee excludes, especially media spend, so the numbers can be compared fairly with other agencies.

Is a persona slide worth including in a pitch?

It is often the slide clients remember, because it shows the agency has done the work before being paid. Base it on the client's own data, such as a customer survey or order history, and say so on the slide, rather than inventing a customer from general research.

How do I show the team without photos?

A role and name grid works well and keeps the focus on who does what. This deck uses a lead plus sixteen named roles. Add a footnote linking the team to the case studies, so the client knows the people who got those results would work on their account.

Can I tailor this deck to each prospect quickly?

Describe the new client in the generator prompt and the deck is rebuilt with their brief and numbers, which you then check and edit. The AI assistant can rewrite one slide or swap a layout, and every change appears as a preview you accept or discard.

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Sources

Written and checked by the OneCraft team. Last checked .