Callowmere Brokers: Cover for Pickering Lane Espresso

Insurance broker presentation with cover compared in a table

An insurance broker presentation has to show a business owner what could actually go wrong in their business, how three insurers would respond on cover, excess and price, and why the recommendation is not simply the cheapest quote. Callowmere Brokers, an invented Brisbane broker, presents a renewal package to the owner of Pickering Lane Espresso, an invented cafe, in nine slides with the broker fee shown.

Every slide, in order

The whole deck as it renders, one slide after another. Read it the way the audience would.

COVERED.

An insurance review for Pickering Lane Espresso

CB

Callowmere Brokers

BUSINESS INSURANCE, BRISBANE

Slide 1 · cover · One word for what the owner is buying, with the cafe named, so the deck opens on her business rather than the broker.

The Business Today

From a site visit on 3 November and the current policy schedule.

01
Takings

About 1,500 dollars a day, six days a week. Gross profit after stock is around 180,000 dollars a year.

02
Equipment

A two group espresso machine, two grinders, three fridges and a display cabinet, about 120,000 dollars to replace with fit out.

03
People

The owner, two full time baristas and four casuals. Up to 40 customers inside at the morning peak.

04
Current policy

Renews on 1 December. No machinery breakdown cover and business interruption limited to six months.

02

Slide 2 · pillars · The cafe as the broker found it, in four facts, so every recommendation can be traced back to the business.

Five Exposures Found

Each one priced against what it would cost the cafe if it happened tomorrow.

Espresso machine breakdown

A three day repair would cost about 4,500 dollars in lost takings, and the current policy has no machinery breakdown cover.

Fridge failure overnight

Milk, cakes and prepared food worth up to 3,000 dollars could be lost, and spoilage is not covered today.

A customer slips

Wet floors at the morning peak are a common source of cafe liability claims. Public liability is held at 20 million dollars.

A long closure

After a fire, refitting a cafe often takes longer than six months, which is all the current interruption cover pays.

Shopfront glass

The six metre street window is covered, but the excess is 1,000 dollars on the current policy.

03

Slide 3 · checklist · The exposures found in the review, each with what it would cost, so the cover that follows answers named risks.

MARKET COMPARISON

Three Quotes, Line by Line

Cover
Insurer A
Insurer B
Insurer C
Why it matters
Contents and fit out
$120,000
$120,000
$120,000
Matches replacement cost
Business interruption
12 months
12 months
6 months
A refit can pass six months
Public liability
$20 million
$20 million
$10 million
Landlord lease asks for $20M
Machinery breakdown
Included
Extra $310
Included
The espresso machine
Stock spoilage
$5,000
$10,000
Not covered
Fridge failure
Property excess
$500
$1,000
$250
Paid on each claim
Annual premium
$3,590
$3,410
$2,980
Incl. GST and stamp duty
Insurers are named in the full quote documents.

04

Slide 4 · comparison · Three insurers side by side on cover, excess and premium, the slide the owner will actually decide from.

Why Not the Cheapest Quote

Insurer C

Insurer A

VS

$610 Cheaper Each Year

Six Months Interruption Cover

$10 Million Public Liability

No Spoilage Cover

Lowest Excess, $250

Fails the Lease Clause

$3,590 a Year Before Fee

Twelve Months Interruption

$20 Million Public Liability

$5,000 Spoilage Cover

Excess of $500

Meets the Lease Clause

05

Slide 5 · comparison · Why the cheapest quote is not the recommendation, as a head to head between Insurer C and Insurer A.

RECOMMENDATION

Insurer A, Business Pack

BUSINESS PACK

Renewing 1 December 2027

$3,840

per year

Premium $3,590 including GST and stamp duty

Broker fee $250, shown on the invoice

Twelve months interruption on $180,000 gross profit

Machinery breakdown and $5,000 spoilage included

Or 12 monthly payments of $320, no extra fee

Accept and Bind

06

Slide 6 · pricing · The recommended package and its total cost including the broker fee, stated once and plainly.

If You Need to Claim

The broker lodges and chases the claim. The cafe owner makes one phone call.

01

Call us

One number, any hour
Callback within an hour
No claim form first
02

Make safe

Stop further damage
Photos of everything
Keep damaged items
03

We lodge

Lodged within 24 hours
Policy wording checked
Excess explained
04

Assessment

Assessor visits
Quotes for repairs
We attend with you
05

Settlement

Repair or replace
Interruption paid monthly
We chase delays

Median 18 days from call to settlement

Across 412 client claims in the year to September 2027

07

Slide 7 · process · What happens when something goes wrong, step by step, because the claim is when a broker earns the fee.

Claims Record, Year to September 2027

412

claims lodged for clients

91%

paid in full or in part

18 days

median to settlement

$2.6M

paid to clients

46

interruption claims

260

cafe and food clients

93%

clients renewing

1 hour

callback target

3

people in the claims team

24/7

claims phone line

08

Slide 8 · metrics · Claims handled and client numbers at a glance, so the broker's claims record is shown rather than claimed.

NEXT STEP

CALLOWMERE BROKERS

Bound by

30 November.

Accept by Friday 26 November and the new policy starts the moment the old one ends at 4 pm on 1 December.

YOUR BROKER

Nadia Ferreira

07 5550 6612

Callowmere Brokers

NADIA@CALLOWMERE.EXAMPLE

Slide 9 · closing · Names the date cover must be bound by and how to accept.

The structure

What each slide is doing, so you can reuse the order even with different content.

Slide 1cover
One word for what the owner is buying, with the cafe named, so the deck opens on her business rather than the broker.
Slide 2pillars
The cafe as the broker found it, in four facts, so every recommendation can be traced back to the business.
Slide 3checklist
The exposures found in the review, each with what it would cost, so the cover that follows answers named risks.
Slide 4comparison
Three insurers side by side on cover, excess and premium, the slide the owner will actually decide from.
Slide 5comparison
Why the cheapest quote is not the recommendation, as a head to head between Insurer C and Insurer A.
Slide 6pricing
The recommended package and its total cost including the broker fee, stated once and plainly.
Slide 7process
What happens when something goes wrong, step by step, because the claim is when a broker earns the fee.
Slide 8metrics
Claims handled and client numbers at a glance, so the broker's claims record is shown rather than claimed.
Slide 9closing
Names the date cover must be bound by and how to accept.

Slide by slide

Slide one names the cafe and the review. Slide two records the business as found: takings, equipment, staff and the current policy. Slide three lists five exposures with their cost. Slide four compares three quotes line by line. Slide five explains, head to head, why the cheapest quote fails the lease clause and halves the interruption cover. Slide six is the recommendation and the total cost. Slide seven is the claims process in five steps. Slide eight is the broker's claims record: 412 claims lodged and a median of 18 days to settlement. Slide nine gives the date cover must be bound by.

How to adapt this deck

A trade business should swap machinery breakdown and spoilage for tools in transit and contract works, and add professional indemnity if it gives design advice. A business with a fleet should add a motor slide rather than fitting vehicles into the package table, because fleet cover is usually quoted separately. A renewal where the client has made a claim this year should open with what that claim paid and what the insurer changed at renewal, since the owner will be thinking about nothing else.

What a business owner is told to check

The Australian government's business.gov.au guidance explains that business interruption insurance pays ongoing costs when an insured event, such as a fire, interrupts the business, and that public liability covers injury or property damage caused by the business's negligence. It advises owners to talk to a licensed broker and to check a broker's licence on the professional register kept by ASIC. The National Insurance Brokers Association represents brokers in Australia. Workers compensation is arranged through the state scheme, so it sits outside a package like this one and needs its own conversation.

What makes this deck work

Exposures come before quotes

Slide three prices five things that could go wrong, from a three day espresso machine repair costing about 4,500 dollars in takings to a refit outlasting six months of interruption cover. By the time the quotes appear, the owner already knows which lines matter.

One table, seven lines

Slide four sets three insurers against each other on contents, interruption, liability, machinery breakdown, spoilage, excess and premium, with a column saying why each line matters. Insurer C is 610 dollars cheaper, and the table shows exactly what that saving gives up.

The fee is on the slide

Slide six adds a 250 dollar broker fee to the 3,590 dollar premium for a total of 3,840 dollars, or twelve payments of 320. Showing the fee beside the cover it buys removes the question an owner is usually too polite to ask.

Questions people ask

What should an insurance broker include in a client presentation?

The business as you found it, the exposures you identified and what each could cost, a comparison of quotes on the same lines of cover, your recommendation and why, the total cost including any fee, how a claim works and your record of handling claims. This example does it in nine slides.

How do I compare insurance quotes on a slide?

Use a table with one row per line of cover and one column per insurer, keeping sums insured, excesses and premiums in the same units. Add a final column explaining why each line matters to this client, so the owner reads the table as decisions rather than numbers.

Should I name the insurers in the presentation?

Many brokers do, and the full quote documents always will. Some prefer letters on the slide so the conversation stays on cover rather than brand. This example uses letters and says in the caption that the insurers are named in the quote documents.

How do I explain why the cheapest quote is not the best?

Put the cheapest and the recommended quote side by side on the points where they differ, with the dollar saving stated first. If the cheaper cover would fail a lease clause or halve interruption cover, the owner can see the trade for themselves.

Should a broker fee appear in the deck?

Yes. Show the premium, the fee and the total separately, and say how the client can pay. Clients compare the total with what they paid last year, and a fee they discover on the invoice damages trust far more than one shown upfront.

Can I send the comparison as an editable file?

On paid plans the editable PPTX export keeps the comparison table as a native PowerPoint table, so a client or colleague can change a figure. The PDF export, free on every plan, suits a final copy the client signs off.

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Sources

Written and checked by the OneCraft team. Last checked .