Document examples
Documents written out in full
Proposals, agreements, invoices, policies and reports, each written the way the trade writes them and laid out on real A4 pages. Nothing is summarised, so you can judge the wording before you use it.
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309 examples, page 3 of 13
Commission statement
A representative earns $5,294.50 in August and banks $3,294.50. The gap is a $2,000 draw being recovered, and the statement is built so that difference is explained on the page rather than in an email.
Communication plan template with audience, message and channel
A communication plan has to make sure each group affected by a change hears the right message, at the right time, from someone they trust, and that their questions come back to the people running it. This four page plan for a hospital clinical records upgrade does that with seven audiences, five key messages, nine channels with owners and a feedback loop with response times.
Company policy template, built out as an information security policy
A company policy template needs a document control block, a purpose and scope, numbered rules people can be held to, a table of who does what, and the consequences of a breach. This example shows that structure filled in as one complete policy: Talbot & Vance, a professional services firm, publishes its information security policy as version 3.1, owned and approved by the Chief Operating Officer and due for review in August 2027. Twelve numbered clauses run from acceptable use to compliance across 15 pages, with a four level classification table, a 30 minute incident reporting rule and a responsibilities table by role.
Company vehicle policy template for work vans, with private use limits
A company vehicle policy has to say who can drive, how far private use can go, who pays fines and what happens after a crash, and in Australia the private use rules decide whether fringe benefits tax applies. This four page Australian policy for a plumbing business with 12 vans does that with five driver conditions, the ATO's 1,000 km and 200 km limits, a logbook and a six step accident procedure.
Competitor analysis template with five rivals in one table and a positioning map
A competitor analysis has to show where a business stands against the rivals its customers actually compare it with, and which gaps it can take. This report for a meal prep business compares five rivals on price, range, delivery and reviews in one table, adds delivery terms and review themes, places all six on a positioning map and ends with five things to do.
Complaint letter to a supplier with the defect, the evidence and the remedy
A complaint letter that works reads like a brief, not a vent. This one page example from a cafe puts five dates in a table, describes the fault as temperature readings against the supplier's own specification, lists three attachments, asks for exactly one remedy, and gives ten days for a written reply.
Complaints handling policy template for a medical centre
A complaints handling policy has to make complaining easy, set times the practice will meet, and tell patients where they can go if the answer does not satisfy them. This four page Australian policy for a Victorian general practice does that with five channels, a six step timeframes table starting with acknowledgement within 2 business days, seven handling steps and a table of three outside bodies.
Conflict of interest policy template for a not for profit board
A conflict of interest policy has to help directors recognise a conflict, declare it early and know what happens next, so decisions stay in the organisation's interest and funders can see that they do. This four page policy for a literacy charity board does that with six worked examples, five declaration rules, five management options and a register of interests.
Consignment agreement template with the split and a stock list
Consignment only works when both sides can agree on two things: what the shop is holding, and who carries the loss when a bowl gets knocked off a shelf. This agreement signs a stock list on every drop, fixes the split at 60 to 40, and puts breakage and theft squarely on the shop until the piece sells.
Consulting agreement
An advisory firm reviews three bakeries over seven weeks. What makes this agreement useful is not the fee clause but the two clauses that say what the advice is not.
Content plan template with pillars, cadence and calendar
A content plan has to say what a business will publish, where and how often, who writes and approves it, and how anyone will know it is working. This five page plan for a four adviser financial practice sets four content pillars, a cadence across six channels, a 12 week calendar of 37 pieces, a compliance review rule and seven measures.
Contract award letter with the conditions to meet before signing
A contract award letter tells the winning bidder it has won, states the contract and its value, and sets out what must happen before work starts. This one page letter from a water authority awards a $1,284,500 relining contract and lists three conditions, the contract documents and a pre-start meeting.
Contract renewal letter template with the changes in one table
A renewal letter has to do two things a reminder email never does: show exactly what is different about the new term, and say what happens if nobody replies. This one puts four changed terms side by side with the old ones, fixes a reply by date, and states plainly that cover stops on the end date.
Contract termination letter template that cites the clause it relies on
A termination letter is judged on one thing later: whether it ended the contract the way the contract said it could be ended. This one names clause 14.2, counts the 60 days, fixes the last day of service, and settles the handover and the final invoice before anyone has to ask.
Corporate travel policy template with class rules and per diem rates
A corporate travel policy has to settle how trips are booked, which class people fly, what the business pays each day away and who approves the trip, before anyone reaches the airport. This five page policy for a 38 person sales team does that with a class table by trip length, a per diem table by city tier and six driving safety rules.
Credit note
A printer credits four hundred misregistered paperbacks back to a publisher. The money is the small part; the value is that the document explains itself well enough that nobody has to ring about it.
Customer case study template with a before and after table
Brightline Logistics runs 62 trucks out of Adelaide and used to dispatch them with paper run sheets. This case study tells the switch to digital dispatch in figures: 94 per cent fewer missed pickups, 11 admin hours saved a week, $184,000 saved a year and a 4.6 month payback. The rest of the four pages exists to make those four numbers believable.
Data breach notification letter template that tells people what to do next
A data breach notification letter has to tell each affected person what happened, exactly which of their information was involved, what the organisation has done, and what they should do now, in plain words they can act on. This two page letter from a regional clinic after a laptop holding 1,240 patients' details was lost on a train covers all four.
Decline job offer letter, written after a verbal acceptance
A decline job offer letter says no in its first paragraph, thanks the employer and keeps the reason to one honest line. This one page letter from a marketing coordinator turns down a publisher's offer three days after saying yes on the phone, apologises for that, and confirms the contract was never signed.
Delivery driver contractor agreement with per drop rates and a worked day
A delivery driver contractor agreement sets out how a courier pays an owner driver who brings their own van, and what each side is responsible for. In Victoria it is also an owner driver contract under a specific Act, which decides the information the driver gets beforehand, how fast invoices are paid and how much notice ends the arrangement.
Demotion letter with the reason, new pay and written agreement
A demotion letter puts a move to a lower role in writing: the reason, the new title and pay, the date it starts and the agreement behind it. This one page letter from a hardware chain moves a store manager to assistant manager after two failed stock audits, and records that he agreed in writing.
Deposit receipt
A couple pays $2,750 to hold a Saturday in May. The receipt has to do three jobs at once: prove the payment, say what it buys, and be honest about the date after which the money stops being refundable.
Disciplinary meeting letter template giving purpose, place and a support person
An invitation to a disciplinary meeting has to tell the employee enough to prepare and make clear that nothing has been decided. This one names two till variances with their dates and amounts, gives the date, time and room, attaches the four documents that will be discussed, and offers a support person in writing.
Disciplinary procedure template with a stages table and appeals
A disciplinary procedure has to make sure every employee accused of misconduct hears the allegation, sees the evidence, answers it and can appeal, with the same steps and outcomes in every department. This four page procedure for a 210 staff hotel does that with a misconduct examples table, five stages with how long each warning stays live, seven investigation steps and an appeal that can never increase the penalty.
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